"First time into the store and the salesman understood my needs and was very knowledgeable about the merchandise and the fit. Store was well stocked and prices were competitive "
"the people that work at that location have always been great."
"Found what I needed , great customer service as always !"
"The guy that helped me was great , very helpful and made sure left with what I needed "
"The previous manager Jim, was an excellent professional and had an outstanding knowledge! The new manager Michael has equal customer service skills, with what limited exposure I have to him, and the staff are all very friendly customer service oriented and able to give me and other customers space to shop. The store is always in excellent condition. I drive a very long distance to get thereAnd have always been very happy never leaving with bad words or a bad taste in my mouth!"
"As usual, their web site indicated the 15w fork oil I needed was in stock at the Plano store, AND IT WAS. An accurate indication of the store inventory is important to me since the store is 16 miles away. Service is quick and friendly."
"The employees are disinterested and seem only concerned with upselling products. I bought a motorcycle jacket only to find a fast food receipt from the last person who bought used and returned it. When I went back to return it the person helping me could not understand why that would be bothersome. Aside from that the elbow pads would not stay on pace at all. I'm just really disappointed with this place in general. Poor selection of anything other than jackets and helmets and not so great customer service. I couldn't and would not recommend this place. There are far better options around the Metroplex. "
"As usual great customer service. Always greeted with a smile when you walk in. "
"Danny is fantastic and friendly. He provides great customer service."
"Great service, keep up the good work!"
"Great help and service
Thanks guys
"
"I have only had positive experiences since the first time I visited this store! "
"The customer service and knowledge of the sales team is grade A. I've been shopping here for gear for a few years and it's always a pleasant experience "
"It's a bit intimidating having to ask for help not knowing exactly what I need being a new rider. Been here twice and was treated like family literally. This is my go to. Cycle gears has another loyal customer. Thanks guys for the help and guidance. I really appreciate it!!!"
"I purchased a Shoei NeoTec2 and Sena SRL. I walked in knowing exactly what I wanted and they pulled it all together quickly. The staff was awesome and installed the SRL on the spot. "