ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2018-11-25

Excellent

"Excellent
Customer service
"

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Product selection rating.

Verified
5/5

2018-11-17

Gus and amanda

"Gus and Amanda are awesome and very helpful."

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
5/5

2018-10-31

KIN HD

"Customer service was excellent, very knowledgeable and helped me pick out the perfect gear.I will be back for more goodies "


Verified
5/5

2018-09-29

staff

"helpful and very friendly staff "


Verified
5/5

2018-09-19

Extended Warranty Coverage

"Had a problem with my Sena system I bought about 17 months ago. At the time of purchase, I bought the two year extended warranty. Cycle Gear replaced my system, as soon they discovered there was no fixing the problem.

For a small additional fee, I was able to upgrade my system and obtain another two year extended warranty.
"

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
2/5

2018-09-10

Very limited selection and worker behind counter.

"The clothing was limited in my size. I'm XL and only saw 1 flannel riding jacket my size and only 1 pair of riding jeans my size. The guy at the counter wasn't very knowledge about the merchandise when I asked questions. "


Verified
5/5

2018-08-31

Looking for kids gear and all was in stock, well done

"Always a good one, will come back"


Verified
5/5

2018-08-20

Newhall Cycle Gear

"Friendly, helpful, knowledgeable and patient staff "


Verified
1/5

2018-08-05

Ridicules, negligent garbage people.

"I purchased a dianese mesh jacket they sold it to me with no liner they cant honor their 30 day exchange policy .due to the fact no liner was installed . The only way anything can be done is to exchange for some jacket of lesser value ,pro rated for a lousy liner they didn't bother to install nor check out ."


Verified
5/5

2018-07-30

Superb Customer Service!

"I cannot say enough great things about my experience at the Cycle Gear store in Newhall! Zach was awesome. I came in to get outfitted with a new helmet and he steered me in the right direction. From getting me the correct size to installing my Sena 30K, he was polite, patient and friendly. I will be buying all my Cycle Gear from his store in Newhall. Thank you, Zach! "

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Product selection rating.

Verified
5/5

2018-07-24

Best customer service !

"I had called 30 min before closing to see if they would be open a lil after so I can make it and they did , getting there they had guided me to what I was looking for and gave me multiple options and then helped me check out . Overall it’s great store from selection to service "

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
5/5

2018-06-24

Awesome staff

"Excellent, helpful, knowledgeable, friendly... Just some of the things I can say about the staff here in Newhall!"


Verified
5/5

2018-06-17

Friendly knowledgeable staff

"The employees are friendly, attentive & knowledgeable. I try to do all by cycling business here ."

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Product selection rating.

Verified
1/5

2018-06-14

RETURN PROBLEMS

" WILL BE USING ONLINE STORES. PEOPLE VERY HELPFUL, STORE POLICY ON RETURNS IS THE PROBLEM."


Verified
5/5

2018-05-26

Good Staff

"I bought a new helmet. The people there were attentive and knowledgeable. "