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Verified
5/5

2020-05-21

Wonderful customer service!

"Employees were very informative and helpful, even to the point of staying after hours to help first time riders."

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Verified
5/5

2020-05-21

Excellent Service

"Employee there was very helpful and they had a good selection of gear at good prices."

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Verified
5/5

2020-05-16

Very helpful and courteous

"We really enjoyed our time there and found all we needed."

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Verified
4/5

2020-05-14

It has been better

"Ehhh the staff seems not so excited to have customers, there is 1 or 2 personal that are knowledgable & help recommend products the rest seem to just be collecting a paycheck winging it day by day. Has led me to buy more online from others than at my local cycle gear store. Bathrooms are usually dirty & the store has been tidy in years. A lot of the items are in wrong places & usually mixed up. Prices are mixed you think you picked up a product & know the price till you get rung up & price is different. The moment from clerk it was prob in wrong spot or labeled wrong. The helmets are whats there what every 1 tries on is what is pushed on you so they can put a new 1 on display.
Been there a couple of times at opening hour to have some one come by 10-15 minutes late to open on several occasions. The atmosphere used to be welcoming & excitement new products and employee welcoming you back & talking about bikes & what you where in for to recommend products as well as show you to them as well as the recommendations, thats been gone for a couple years now.
"

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Verified
5/5

2020-05-10

5 stars

"Excellent customer service."

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Verified
5/5

2020-05-03

Great Experience

"Very friendly staff. Great to deal with. Thank you "

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5/5

2020-05-03

Excellent service & availability of products

"I have the Icon Airmada Chantilly lace helmet which is freakin amazing. It came with the clear face sheild which is great for some people. I get migraines and am very sensitive to light. I bought the mirrored green face sheild which matches my helmet perfectly. It is awesome. I can even see out thru it perfectly at night. I'm the rider, not the driver but I still think it's good at night. Cycle gear staff were amazing, made my in store pick up easy peasy and quick. Highly recommend Cycle Gear and their products. "

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Verified
5/5

2020-04-28

Great service

"Josh is great very helpful "

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Verified
5/5

2020-04-28

Extremely knowledgeable and helpful staff

"After being off the bike for 7 years, went to the store to buy helmets for my wife and me as well as a jacket. After a very informative conversation about intercoms, we ended up buying a set of those as well. It has made our two-up riding much more enjoyable. Very pleased with the whole experience! Thank you Carol and staff!"

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Verified
5/5

2020-04-09

Excellent customer service

"Very friendly and knowledgeable!! I’d recommend to all my friends!! Great prices too!"

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Verified
5/5

2020-04-05

Helmet shopper

"Josh was very helpful and knowledgeable about all the helmets i was interested in. I walked out with a new helmet, an integrated bluetooth headset and gloves. Time to ride !!"

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Verified
5/5

2020-04-05

Always great!

"Easily in and out with exactly what I needed"

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Verified
5/5

2020-03-25

personable

"staff were enthusiastic ,and friendly."

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Verified
5/5

2020-03-17

Great place

"I went to cycle gear needing to get spools to put my bike on stands which they had plenty in stock. I also spoke with Josh about Aftermarket exhaust. He is very knowledgeable in all aspects of his products and has never steered me wrong."

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Verified
5/5

2020-03-06

Everyone at this store is great.

"I've been going here for years now everyone is so nice."

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