"This was possibly the BEST customer service I have ever received while shopping. I am a new rider and initially came in to look at some jackets and helmets. Trust me, I had PLENTY of questions. I probably spent an hour and a half asking questions and trying different options, then I left to do more research. My second time back, I spent another hour trying more jackets, asking questions, and going back and forth to make a decision. The sales staff were INCREDIBLY kind and helpful at every opportunity."
"Great store. Guys know there product. If you have any questions ask for Scott. "
"I've been basically out of motorcycling for several years, but my daughter is just getting into it. Scott (manager) was more than happy to take the time to explain everything to us about every piece of gear she was interested in. They also have a much better selection of helmets and gear than most dealerships."
"5 Star customer service every time I visit this location!"
"I went to Cycle gear looking for a Helmet the salesman named Jason was very helpful and polite."
"Scott, the store manager was great. Outstanding product and technical knowledge. Got helmets and Bluetooth comm systems. Scott set them up and tested them and then walked us through how to use them. Then, bought jackets and gloves. Scott was great through the whole experience. Only place in Houston I'll shop for gear. Great job!"
"They were very helpful to me"
"I walked in on the 4th of July shortly after the doors opened and was promptly greeted and got the kind of help you really want. They first listened to me in the kind of helmets I was interested in. Then we discussed pros and cons between modular and full face. They had personal experience with both types and so were very knowledgeable. After trying on 4 different helmets we found the perfect fit. Truly great experience!"
"I needed some spools for my Versys 650. The ones at the stored are marked for ALL Kawasaki. That's not true, as I had to get some bolts from another store.
Nice to look around Cycle Gear to check out the Adventure jackets. "
"Great experience every time I go"
"The staff was extremely helpful. The knew their products and made my shopping experience very productive and enjoyable."
"Friendly helpful patient great experience overall would recommend buying here as i will be back "
"Guy walked me through a bunch of options. Informative and helpful."
"Very helpful guy I asked for his honest opinion and he lead me on a journey through the store, ultimately landing me a sweet deal!!! Got the gear I needed to a price I was satisfied with. Couldn’t ask for a better sales person Thanks again"
"The gentleman that helped me was very helpful and knowledgeable. Made my time look and buying what I went for very easy."