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Verified
5/5

2019-03-30

Always good experiences at this Cycle Gear!

"I've had nothing but good transactions/interactions with the products and everyone that works there. I've been there maybe 25 - 35 times in the last three months. If they don't have something in stock in the store, I'll do ship to store or special order. Shipping is fast and prices are fine if not good. Everyone I've dealt with at the store is enthusiastic about riding and products and will chat with you about anything. It's a great way to learn being a new rider. There's never any pressure to buy anything. I've gone a few times just to browse and pick their brains and didn't leave with anything. It's rare now a days at least for me to have a great local store of any kind that I enjoy shopping at and don't mind even paying a premium because the employees and store are great. "

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Verified
5/5

2019-06-16

Helmet and jacket

"Salesman took the time to make sure I got the right gear. No rush or sales pressure."

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Verified
5/5

2019-06-15

Great customer service

"Went in for a Sena instal, walked out in 10 minutes. Great service highly recommend "

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Verified
5/5

2019-06-11

Very helpful selecting a helmet

"On a quiet Tuesday morning I came in to see in person some helmets I had looked at online. The staff was able to help me confirm the correct size and locate one in white. Took a ride with it Sunday and am happy with it."

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Verified
5/5

2019-06-09

Maintenance items were in stock

"Had what I needed. Associates were knowledgeable. "

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Verified
5/5

2019-06-07

Helmet shopping

"Great service and selection "


Verified
5/5

2019-05-25

Knowledgeable staff

"Staff was very helpful in picking out the right gear for the wife."

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Verified
3/5

2019-05-20

It was okay

"Selection of gear covered my needs. Staff was not personable or very helpful. I will return only if in a bind or if I need something in a hurry."


Verified
4/5

2019-05-11

Policies changed

"The staff is as helpful as always, but policies are not the same as they were last year. I brought in an unused item for return and was told they can no longer take returns on purchases older than 30 days. i couldn’t even get store credit for it, whereas in the past returns were not a problem as long as the item was in new condition. Just wish I would have been informed of the policy change - I would have been more urgent about making the return."


Verified
5/5

2019-05-11

Great experience

"Found everything I need and the help Eric gave me was excellent... I will go to this store always "

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Verified
5/5

2019-05-11

Helmet

"I have a hard to fit helmet size.
Staff was very helpful and I found a helmet I really like.
"


Verified
5/5

2019-05-09

In/out

"never a pushy sales person, helpful product knowledge and price..all great things in my book thanks CG.!"

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Verified
5/5

2019-04-28

Customer service

"Everyone was very helpful."

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Verified
5/5

2019-04-18

honest advertising. Customer first, matching prices, pleasant employees, diligently works with and helps customers!

"I've been dealing with cycle gear for several years now. I have five motorcycles and find them the best place to shop for all of them.Sales Associates are pleasant and will stay with you until you are satisfied. They often need to order products but usually have them there the next day. Most of them seem to really enjoy what they do and participate in conversations without the usual buy it or buggie attitude I get in most other shops. I am very careful when recommending something to friends. My friends, take my word for it Cycle Gear Is a Great Place to Shop. Blessings to All and Stay Safe

"

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Verified
5/5

2019-03-30

Very good service

"I went there looking for some Downhill biking gear and I found a very wide choice of products, the staff was nice and I found what I was looking for at a very good price and quality."

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