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Verified
4/5

2018-11-15

Great customer service

"Just wish there was more selection on hand"


Verified
5/5

2018-11-14

Great Service

"


That one guy who helped me was excellent.


"

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Verified
5/5

2018-11-10

Awesome!

"The guys there were so nice! Very helpful ❤️"

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Verified
5/5

2018-10-27

Great customer service!

"Haven’t been riding very long but they made me feel comfortable buying my gear. Very helpful."


Verified
5/5

2018-10-26

Great staff

"Staff went beyond expectations to make sure I was satisfied with my purchase."

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Verified
5/5

2018-10-26

Good People

"They were very helpful and knowledgeable."


Verified
5/5

2018-10-17

helmet shopping

"sales person provided excellent help selecting a helmet that fit my needs"


Verified
5/5

2018-10-07

New to the market

" I was very nervous at first going in and asking questions but very quickly customer service person Lonnie was very helpful and reassuring made me feel comfortable even with asking questions they were probably very simple to identify .Lonnie made my experience great and I will continue to shop there for myself and my son great service and great people with good prices and always willing to answer all questions about motorcycles and just in general good smiles and happy personality"


Verified
5/5

2018-09-23

sales representative were honest and patient

"I have been there twice, got two helmets, a jacket, nice deal"

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Verified
5/5

2018-09-22

5-star sales & service

"Franky knows his stuff. I was looking for a mesh jacket, and Franky recommended a snug fit. I am glad I went with his suggestion. I also bought a Sena headset there, and Franky installed it. They have a huge selection of helmets and a fairly good range of other gear. I got some riding jeans and shoes, and their prices are comparable to online vendors. However, the selection of bike accessories is limited, which is understandable since most bike parts are model-specific."


Verified
1/5

2018-09-12

Bad Experience

"$49.99 seat cushion was defective. Store manager first refused to exchange, then stalled me for 40 minutes (I was the only customer in the store), and finally only exchanged it because I agreed to buy an expensive phone holder. Harley may be more expensive but they don’t play games with me. I’ll NEVER shop with you again. NEVER. "

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Verified
5/5

2018-09-07

Excelet staff.

"I found the gear a need with the help of the staff."

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Verified
5/5

2018-09-04

service

"customer service was excellent. "

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Verified
5/5

2018-09-04

Great staff,very helpful and respectful

"Have what I needed and if not in stock they will help u get it soon"

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Verified
3/5

2018-08-31

Honor the warranty

"I bought gloves a few years back and was told they had a lifetime warranty l. I returned them once due to wear and tear. I was going to replace a second pair due to wear and tear and I was told they don’t have the warranty without a receipt. I bought them over five years ago. Frankie (the manager) was no help so I had to call corporate. I explained the situation and was able to get another pair but I was told it was the last pair they would be able to replace. I guess from now on I’ll keep my receipts forever. I’ve always had good experience with cycle gear. I’d consider this a learning experience. Thanks for the help Dave with corporate. Frankie, a little customer service training wouldn’t be a bad thing. "