"Called looking for help about a helmet l bought for my wife. Salesman sold her a helmet that was to small so tried getting a new one for a discount an all the salesman by the name of Luke could say is sorry boss. Got tired of being called boss and told him that so he hung up on me. Never doing business with this place agin. Owner needs to train employees "
"Returned a warranted item with no receipt, explained situation. Ultimately I found receipt and made exchange much easier. "
"Every staff member I have encountered here is professional and collaborative in your shopping experience."
"Dan was so knowledgeable and very helpful. Great prices and great customer service. "
"Personnel was very helpful and attentive, but not intruding. "
"Very nicely laid out store, easy to find what you want. Very helpful with great knowledge about the products. You might be able to save a buck or two by going to the internet but you would miss the service and advice that leads you to the best choice for your needs. Much better to buy from a local merchant that cares about your business than an impersonal web site. I love these guys and they will always have my business."
" - got everything we were looking for my two boys and myself. required a couple trips back to the storage room, but we ended up with all the right sizes, designs and fits. recommend anybody go look them up for gear!!"
"The first time I was in the gentleman that helped me out made sure that I found exactly the helmet I was looking for. Now I've been back a second time for a jacket and the same guy remembered me from buying the helmet. It's nice to see a place that remembers its customers and is always happy to help you find the gear you need."
"I went there to get fitted for my helmet and get my front tire mounted. Seth was very helpful in selecting a proper tire and the mounting/balancing was done in 25 minutes! I had the helmet I wanted shipped to me after questioning whether or not to go with the L or XL, after talking with Seth I went with the Large and couldn't be happier with the fit after a couple of weeks riding with it. Great guys at cycle gear that are also extremely knowledgeable. Will definitely shop here in the future!"
"I picked up summer weight riding jackets for myself and my son. Staff was helpful & knowledgable, showed me just what I wanted to see and didn't try to upsell. Returning my son's jacket for a better size was completely hassle-free. "
"Greeted, helped, genuine rapport with sales, Im a happy camper."
"I have shopped on line for motorcycle gear for a long time. It has been hit and miss, especially when it comes to pants and jackets. Sometime the fit is not right and it has to be returned. I went to Cycle Gear's store in Lakewood after shopping on line and they had all the stuff I was looking for in the store. The guy in the store was really helpful, and I found just what I was looking for and got to try it on and see if it fit. Just like the old days. They have great prices on tires too. I recommend you check them out. "
"Great service, guys were very helpful and great selection "
"Sales guy was super patient while I picked out a helmet even though it was closing time. "
"Rude staff that simply doesn’t care about Getting you the right helmet, rather than just selling you whatever they have left in stock. "
"Everytime I go into cycle gear to look at something an employee always walks up and asks if I need help, they are very knowledgeable, friendly, and helpful there with a great selection of products."