ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5


Verified
5/5

2021-01-16

New Helmet for Mom

"You had me at Hello!!! I had never been in a Cycle Gear store before and I needed a helmet for my new minibike. Dylan greeted my Son and myself with a cheerful "Hello ~ What can I help you find this evening?". He seemed genuinely happy that we came in and he spent all the time we needed to find me the perfect helmet that fit perfectly. I am now a Cycle Gear Fan and will do all of my shopping at Dylan's store :-) Thank you for providing such amazing customer service and product options. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-12-31

Always helpful

"The staff at Cycle Gear is always helpful and friendly! I'll continue to shop here for my gear."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-12-13

Knowledgable staff

"The staff with their large amount of knowledge made it easier to pick out the right size helmet. The staff expressed excellent customer service and made us feel welcomed and comfortable immediately on arrival to the store."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2020-12-09

Great!

"Great! Great service and products!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-11-26

Good selection and knowledgeable staff.

"Gave me options in what I was looking for. Handled a return with ease! Will be back!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-11-13

Great Selection

"As always the store had plenty of selection and great prices!"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Pricing of products and services
Overall customer service

Verified
5/5

2020-11-07

Helmet purchase

"The clerk was really helpful and had me set up in minutes with exactly the right helmet. Cycle Gear will be my destination for future purchases! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2020-11-02

The people over there so friendly and helpful .

"Was a good experience so far thank you "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-10-31

Phenomenal post purchase service

"Had an issue with a helmet that I bought last season. They allowed me to exchange my helmet at full purchase value to exchange on newer model."


Verified
5/5

2020-10-15

Good friendly service!

"All they guys are friendly and their passion for riding cones thru!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-10-20

"Went in for some foul weather gear and the staff was really helpful and patient "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
3/5

2020-10-19

bare min help

"staff wasn't the most helpful and were very short with answers. It almost felt like they were annoyed every time you asked a question. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-10-15

Excellent customer service ... again

"The staff is ALWAYS extremely helpful and knowledgeable. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-10-11

Great spot!

"Great service. Professional, knowledgeable and friendly. I’ll be back for sure. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2020-10-08

Great service

"After being away from riding for some time. The crew really made me feel at ease, taking the time to help me with helmet fitting. I will be back!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service