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1/5

2023-04-01

Photo pickup

"It's not a big deal, right?
It's just photo pick up, I was expecting that.
I ordered online, then received two e-mails.
They couldn't find the photos so they suggested to go to other stores.
I suggested him to call the other stores(same area code) to find out if it was delivered to them, he refused.
He wanted me driving around and find it out where they are.
Another store( in Laguna Niguel, 2 miles away) didn't have them.
The store manager came out and talked over me(without listening what I have to say) then suggested me to go to another store.
I didn't go.
when I came back home I checked my Emails, and the photos are supposed to be at the first store I went that day(I specified).
(play forward)Then today I ordered another set of the same photos, then wait about 1 week before I went there.
Both set(first and second) were there.
The clerk told me how much to pay, so I did as I was told, then looked at the receipt when I got home, I was ripped by $1.10.
He must have known what he was doing.

At CVS, you don't trust what the clerk tells you.
Only reason I keep going back there is CVS is the only store locally do photo printing.
Otherwise, they are playing a monopoly.
I used to go to local Rite-aid for the printing but they have gone out of business.
I'm not sure what is the invoice number.
How many digits?

cshr# 1258164
STR#89912
"

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5/5

2017-01-26

Convenient and no hassles.

"Usually I just shop at one of the CVS stores near my home, but the online site is handy, especially if a supplement isn't available in the store. The site is well-organized. Everything ships very fast in a secure package and is fresh. Prices are great when there is a 30% off sale with free shipping. The site always has the items I want in stock, too."

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Verified
1/5

2014-12-19

""WARNING: If you have a prescription from a doctor for some type of painkiller and want to be called a painkiller junkie, doctor shopper, drug addict and generally have your character insulted and impugned then you need only to take to none other than CVS Pharmacy Store #4019.

This is the worst CVS I have encounter so far. The Pharmacist Kameeka/Tameka and Assistant Manager Abraham share the same incompetence and display the worst Customer Service ever in existence. I stood in a long line and the Pharmacist appeared agitated and I overheard her discussing how she wanted to call it a day. The phones were ringing off the hook while other staff members tend to ignore them.

When it came to my turn to be serviced I asked, "Why I could not discuss my prescription over the phone." Kameeka/Tameka became agitated and condescending while stating, "Narcotics prescription is against the law to discuss over the phone!!!" Other Customers waiting in line heard this because she could not have been more loud and rude with her response. I asked her for the reference to the law and she could not provide it for me.

I asked for her Manager and she stated that she did not have one and gave me the CVS main Customer Service number. Of course CVS was closed due to the Holiday. She even called me Sweetie while talking with me and I made sure that she was to use my legal name when addressing me.

I later went to complain to the Assistant Manager Abraham and discuss with him my experience. He appeared concerned and once gave me the number to contact CVS corporate office. I informed Abraham that I will not wait on my prescription and that I will come back because I have to pick up my family.

2 hour later, I called CVS to confirm that that my prescription has been complete and the Pharmacist Kameeka/Tameka stated that will not filling my prescription because Assistant Manager inform her that I left to bring my family to CVS to harm her.

REALLY!!!!

1. Two hours later and they have my telephone number on file and they could not have alerted me seconds later after I left the premises about the alleged terrorist threat.

2. I contacted Abraham pertaining to this outrageous lies set up against me by him and Kameeka/Tameeka and Abraham denied he ever said or indicated that I threaten the pharmacist.

3. I even apologized to Kameeka/Tameeka for the misunderstanding that incur between her and Abraham. Yet her intentions were clear, to make up this false allegations to deny service to out of retaliation.

Take heed to my warning stay away for that CVS store #4019. I'm so disappointed with the incompetence and unethical behavior at CVS. I have been a loyal costumer for years, but not anymore. I refuse to be lied on and discriminated against in the most obvious ways because I am on pain medication. I will find a new pharmacy where will be treated with respect and dignity."
"

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