ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.31/5
Chance of future purchase:
4.21/5
Shipping & packaging:
4.16/5
Customer service:
3.97/5
Return/Replacement policy:
4.19/5
Featured Review


Verified
5/5

2024-04-28

All was perfect.

"Best prices fast 2 day shipping"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
1/5

2024-04-28

Difficult to get ahold of anyone, and issues with cards

"I tried to order with my debit card twice and it kept saying error, but yet the money came out. However they couldn’t find it because no order was “created” - so two payments came out, and then I ordered again with a credit card and it was fine. No numbers to call for help. "


Verified
5/5

2024-04-28

Great service

"Even though they are no longer part of Egunner. They still have exceptional service in their stores."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
4/5

2024-04-27

Great web setup

"The website is extremely easy for even people who are not familiar with these types of things!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-04-27

Easy

"Easy to order online, easy to track online and very rapid delivery. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-04-27

Buying ammo

"You have it available but you don’t have to charge such exoborant prices "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
4/5

2024-04-27

Easy

"I had set an alert for when a gun would be available. I got the alert and was able to make the purchase quickly and expect the gun will be delivered quickly once my check clears."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
2/5

2024-04-27

Cell Phone Purchasing

"I tried several time to purchase ammo via my cell, it didn’t work. It might have been me, so I accessed the site again via laptop and I was successful in making the purchase. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
1/5

2024-04-27

Bait and Switch

"I ordered 3 OEM Ruger .450 Bushmaster 5 shot magazines. I received 3 Dura Mag SS Magazines.
I communicated with Buds via their online chat.
I was given a choice of a UPS return label or a refund. I chose to return the product for what I had originally ordered.
Now I was told they will not ship out the correct product until they receive the incorrect product back, understandable, however return shipping will take 3-7 BUSINESS days???
I asked for 2 day shipping, since the original order took only 4 days from order date to my receipt of order.
I was promptly told NO. That they would put a $5.00 coupon in my account???? I want product not a coupon.
In 2015 a similar problem arose when I went to use the coupon it would not work. I was given the "Buds" shuffle, and never got the to use the coupon.
I quit dealing with Buds until last week, 8 years, later the same "Bait and switch".. Will not be "gotten" a third time.
"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2024-04-27

Ease of Acquisition

"As always Buds Gun Shop website makes it easy to find exactly what you're looking for quickly, with the higher prices of firearms ammunition and accessories in stores and limited products to choose from, Buds Gun Shop has everything in One Stop Shop and the prices are cheaper which makes it a win-win situation, website is easy to use and makes it easy to order."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-04-27

Easy, quick and concise.

"I’ve bought 3 guns from buds now and every time has been a breeze and generally been the best deal I could find."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-04-27

Gun Shopping

"I had a great experience with Bud's Gun Shop.
They answered my questions and the buying
process was easy. Will buy again from them.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-04-26

Overall customer service/ payment plans/ shipping.

"My experience since the last 2 years of doing business with Buds Gun Shop. Has been wonderful prices are fantastic and the customer service is a grade A+ plus. Highly recommend they are the best! Sincerely, Anthony from out of Washington, D.C."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-04-26

Easiest Shotgun I've ever Bought

" Did the ACH purchase for a Maverick 88 and received the cash price which was Fantastic. Buds has been in contact with Emails the entire process so far and I DEFINITELY will be buying again from them!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-04-26

Need a firearm? Budsgun delivers everytime!

"Ive bee a budsgun customer for quite a few years. Customer service is excellent and their prices usually beat local gun dealers in my area. Thanks to Budsgun for your quality and speed concerning delivery and keeping your prices compeitive. "

Detailed Review Benchmark + -
Pricing of products and services
Overall customer service
Product Returns/Refunds/Exchanges