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4/5

2012-07-30

"Great Products. Easy Ordering"

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5/5

2012-07-30

"As usual, perfect! Service, quality and choice. "

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5/5

2012-07-28

"Excellent cataloguing and excellent service."

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5/5

2012-07-28

"My daughter was very pleased with her new beach chair from beachstore.com. It came sooner than expected so she was able to enjoy it on her birthday."

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5/5

2012-07-26

"Very satisfied with the service, product and delivery.
Will shop with you again
"

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5/5

2012-07-26

"Had a very satisfying exp. with the beachstore.com. My three umbrellas orderd were as advertised and decent quality and great price. delivery was quik despite my only have "regular" delivery. Overall - pretty darn good ! paul - lancaster, pa"


Verified
5/5

2012-07-25

"I absolsutely love their products and website.

I had a minor problem with a purchase recently delivered. It looked like it was a manufacturing glitch on one of the parts. It happens. So I emailed their customer support, and honestly didn't expect a response back for quite sometime. I was happily surprised to receive a response back and a resolution within 20 mins.

AWESOME customer service! I'm impressed for sure! Thank you once again! Peggy O'Brien
"

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5/5

2012-07-25

"I was pleased with shopping at beachstore.com.
The order was shipped to my wife at a different location but she received it and was very pleased with the merchandise.
It was back ordered but was shipped a few days later and arrived shortly thereafter.
"

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4/5

2012-07-25

"Good construction - holds up well on the beach w/ sun and wind. "

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1/5

2012-07-22

"The beach cart I ordered, arrived damaged and the beach chairs are not the color described on the website. I immediately contacted customer service and the matter still has not been resolved. From the time the shipment arrived, this has been a nightmare. I will never purchase from Beachstore again and would advise others to CAREFULLY look at the return policy prior to making a purchase."


5/5

2012-07-20

"I bought the bamboo beach chair. It arrived quickly and was even nicer than I expected. I bought it as a gift for my sister's birthday and she loved it. I may buy one for myself it was so nice."

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5/5

2012-07-19

"Absolute PERFECT !! I would not hesitate to order from the Beach Store again. :)"


5/5

2012-07-19

"Excellent service and quality product. We had the only umbrella that did not get blown around. It stayed where we put it and looks great!"


1/5

2012-07-13

"I did NOT have a good experience. #1 - I was told my product..The Deluxe Wonder Wheeler would be delivered within 1 day since I resided in Florida..it took 5 days. #2 - When it arrived it did not come with the washers to put on the wheels to kee them stabile. When I called Customer SErvice I was on hold for over an hour...I finally left a message and a representative called me back 2 days later. To date I still have not received the washers. The representative promised when I spoke to her a week ago I would receive the washers. As of today, July 13, 2012 I have not.

Dates: 06/29/2012 - Placed my order
07/05/2012 - Received the product
07/05/12 - called customer service left voicemail after being on hold for over an hour
07/07/2012 - received call back from customer service
07/13/12 - still no washers.

Jennifer Brown
"

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Rep reply posted 2012-07-27
A rep from beachstore.com, Beachstore, has responded:

“At BeachStore our main concern is customer satisfaction. We have a dedicated customer service team that is always attentive and aggresive in resolving customer issues. We are proactive and fair. As soon as the washer issue was reported to us, we immediately special ordered the part needed, and expedited it to our customer. The customer received the part on 7/17/2012.

On Wed, Jul 18, 2012 at 12:31 PM, jenniferb732 wrote:
I received the washers, yesterday, July 17, 2012”


5/5

2012-07-11

"I was very satisfied with my experience with beachstore.com."

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