"I've been trying to contact customer service to link a PayPal account as payment method for my account. Site is very unhelpful, inefficient customer service reps who do not seem to comprehend my questions/inquiries. AND oh ..talk about WAIT TIME for them to send out their most irrelevant answers to your inquiries. FYI, my PayPal account is verified and I can use it online to make purchases now. Why does this have to be an issue?

Battle.net PLEASE CHANGE THE WAY YOU DEAL WITH YOUR CUSTOMERS. Give us someone who can REALLY help us and NOT PEOPLE who send automated STUPID responses."

"I recently spent $2500 building a beast of a gaming PC. I started downloading all the games I had previously...including Starcraft II. As it turns out 60% into the install and my pc bluescreens...every...time i start the install. I have NO problems with any other game or program at all. At all. Not even a little; as it should be with a brand new machine. I go on the battle.net support and submit a chat ticket. Not only is their reporting system asinine with a billion useless FAQs popping up to the effect of "did you remember to turn your computer on?". "Are you sure you have internet?" "Are your eyes closed and simply cannot see our product working wonderfully?" but the chat ticket immediately fails to connect, and simply adds it to my current ticket submissions for them to review at their own time. I check back the next day and my ticket has been deleted...there is NO sign of it anywhere on the website. I submit another ticket...but UH OH...an UNKNOWN ERROR HAS OCCURED. "This is probably temporary." So the sweet and short of it is that blizzard can no longer make any game other than world of warcraft and world of warcraft clones that they call other names like Diablo III and such, but their website is atrocious and they simply do not care about their customers, preferring to let a faulty AUTOMATED TECH SUPPORT response...an contradictory statement if there ever was any(and I have owned every game they ever made so clearly I paid them quite enough money). Do NOT buy any of their products, and if you must, wait until they peddle their filth on Steam like any modern and sane company should do. these guys have an automated tech support for their games... which are basically polished rehashes of titles made in the 90s and have no justifiable reason for having tech issues in the first place, these guys coasted through the last decade on faith earned in the 90s and no longer meet the industries minimum standards, if they keep it up theyll end up like Id Software."