"Barnes and Noble has gotten to me the past two Christmases. This year' I ordered a CD ( with expedited shipping ) that they said would arrive by the 24th, it arrived on the 27th. Last Christmas, I ordered an LP which arrived mangled ( not the shipping carton, just the album inside ). I was told by there customer service to return it to a store, which I tried to do. Long story short, the manager was so rude that I told him to keep the record and I left without a refund. I purchased it from Amazon and was quite satisfied. Watch out!"