"I had two onlite chats with a customer service rep who answered my questions nicely. My banjo arrived in great condition, and the price was very competitive. I'm happy!"

"I ordered a ukulele 2 weeks ago and received an email confirmation but did not ever get the email saying it was either shipped or out of stock. The site says you should get this within 2 days. I have tried to contact them by phone, email, and the message option on their page for 2 weeks and have heard nothing back."

"I ordered headphones for my stepsons and they didnt like them. I have been calling for weeks. leaving messages on their voicemails, my name,#, item I ordered. Have waited weeks for a call. I need an RMA # in order to return my items. I am hoping by doing this they will return my call."

"Fast shipping. I called to verify and they were very helpful. Would shop here again"

"Great products, authorized factory dealer for future warranty issues and unbeatable prices. Purchased Marshall Mini Stack......WooHoo !!!!! Nice. And free shipping to top it all."

"Very accurate description and pictures of the ukulele I purchased for my son! Great construction and sound. I am buying a second one for my nephew who also loved it! Buying online was quick and easy through their site. Also arrived within just a few days and was packaged well!"

"this was my first time shopping at zorro sounds and i loved it awesome service , this guys got it all ,i look every were for active emg 7string single coil pickups and no local music stores carried them not even guitar center or samash . but here in zorro sounds i found them and also saw a bunch of kool stuff i wanna get next from this guys also lots of variety and there prices are amazing ,"

"Quick, efficient, and very friendly. Great to deal with! Highly recommend using them!"

"great customer skills and services."

"Love this new store. I usually shop locally at J&R music. I started searching online for other places and found these guys through Google. Their customer service was what sold me. I am very happy with my purchase and will use them again"

"I had a great experience. I order an acoustic/electric guitar from them, and it came earlier than expected and in perfect condition. They also personally followed up with a phone the next day to make sure I received my shipment and that it was in good condition. I would highly recommend Zorro Sounds to a friend. "