ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
5/5

2006-10-20

"ordered 3 pk travan 5 tapes. item were received in good order and shipped same day as placed thank you
ann
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2005-12-19

"I ordered on 11/3/05. Today is 12/16/05 and still nothing. No reply to emails, no call backs from phone msgs, and their fax # posted is disconnected. But I am still hoping to receive my products. And if I do soon, then I will submit a retraction to my review."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
N/A
Value the company offers
N/A
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
N/A
Ease of checking order status
Ease of ordering online
N/A
Ability to determine if a product was in-stock real time
N/A
Overall product shipping and delivery process
N/A
Delivering products damage free
N/A
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
N/A
Being knowledgeable
N/A
Resolving problems
Making decisions on their own
N/A
Being trustworthy
Being easy to reach
Overall customer service
Customer service resolving problems
Customer service being easy to reach
Customer service making decisions on their own
N/A
Customer service being trustworthy
Customer service being knowledgeable
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
N/A
Web site reliability
N/A
Speed of web site
N/A
Web site being easy to use
N/A

1/5

2003-06-25

"I placed an order with this company on June 2, 2003. They charged my credit card that same day and when I have called the various telephone numbers available for them all they say is that they will ship in two or three days. It is now June 25, 2003 and I have not received the items ordered.

I am very suspicious at this point. I wish I had found this website and read the comments about ZipStorage before placing the order. Had I done so, I would not have placed the order. More to follow as information becomes available.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
N/A
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall customer service
Customer service being trustworthy
Customer service being easy to reach
Customer service being knowledgeable
Customer service resolving problems
Customer service making decisions on their own
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

1/5

2003-05-16

"I never recived my order from this company, and I've noticed several others have been scamed by these people too. If you go to http://www1.ifccfbi.gov you can file a complaint with the FBI's internet fraud department. These people should be investigated."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

1/5

2003-03-18

"This shipment did not contain the product I purchased (or that is listed on the invoice), but rather another, less expensive, CD-RW which is incompatible with the application for which I directly sought it out on your yahoo shopping website. Furthermore, I cannot guarantee that this product is not remanufactured or used equipment, since it seems to have come in OEM form.

I am suspicious that this company is practicing fraud, in that it would ship a less-expensive model to me without warning in any portion of the ordering process.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Overall technical support
N/A
N/A
Overall customer service
N/A
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
N/A

1/5

2003-01-13

"These guys suck. They messed up the order, ignored my e-mail inquiries, lied about the problem, and told me on their "live help" feature that I should "be patient because people sometimes make mistakes." Do yourself a favor...buy elsewhere."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
N/A
Ease of checking delivery status
Variety of brands and products offered
N/A
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall customer service
Customer service making decisions on their own
Customer service being easy to reach
Customer service being knowledgeable
Customer service resolving problems
Customer service being trustworthy
Overall web site
N/A

2/5

2002-11-27

"I ordered four SEAGATE tapes for my tape drive. The order confirmation said Seagate, the packing list said Seagate, but what I got was four SONY tapes. They should have ASKED me first before substituting my order with something different. No phone call, no email, just the ol' switch-a-roo. One of the previous reviews said they sent him a different brand of drive then he ordered, and I believe it--they did the same thing to me. Very unprofessional."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
N/A
Variety of brands and products offered
N/A
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
N/A
Ease of ordering online
Overall web site
Speed of web site
N/A
Web site reliability
N/A
Web site being easy to use
N/A

1/5

2002-04-10

"The retailer is extremely unprofessional. I ordered a seagate USB tape drive; I recieved a LaCIE tape drive. I didn't recieve an owners manual with the tape drive, when I called I was told that is why they are so cheap. I tried to install the include software on my machine, it corrupted my windows registry and I had to re-install loosing everything on my hard drive. I then call for an RMA telling them that this is not what I ordered, they gave me the RMA number and charged me with a restocking fee. I will be reporting them to the BBB in Florida. I would not under any circumstances order anything else from these people."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
N/A
Overall quality of ordering process
N/A
Overall customer service
Customer service making decisions on their own
N/A
Customer service resolving problems
N/A
Customer service being trustworthy
N/A
Customer service being knowledgeable
N/A
Customer service being easy to reach
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site