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5/5

2018-12-08

The only zentai suit maker so far who can get custom measurements right

"When I use zentai suits for costumes, I want them skintight, no wrinkles. I've had 3 years of frustration trying to get ones that fit right--even bought a serger thinking I'd just have to make them myself. Most vendors won't take a full set of custom measurements, and those that do, seem not to pay attention to them, or not to understand how to translate body measurements into fabric measurements.

I carefully took my measurements to order one made-to-measure stretch velvet zentai suit from Zentaizone, with mods. Then I read the reviews online, and they were terrible! I wouldn't have placed the order, but I'd already taken all those measurements, which I couldn't use any other place.

So I placed the order, on Oct. 15. My suit arrived Nov. 19, just about as expected. The fabric looked and felt great, no smell. The mods were all correct. I turned the suit inside-out to go over the load-bearing seams with seam sealant (which you should do with any new costume, as costume stitching is notoriously loose at the ends of serged seams), and they look great--everything is serged neatly, except the zippers and the fingers, which shouldn't be serged.

I put the suit on, and it fit as well as anything I have. There's some slack along the body line, but that's always a problem area because fitting butts and hips can't be done from measurements. It's a little bit tight in the circular measurements perpendicular to the body and limbs, especially the fingers, which are too tight and just a bit short. But overall, it's a good fit.
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1/5

2018-01-24

Unimpressed with Customer Service

"Made an order and specified I needed it done for a certain date. It wasn't until a couple days the finally respond saying they got my order and file. I sent them the print file through wetransfer and I get a notification email saying the file has yet to be downloaded, and after a certain amount of days the file will disappear. This puts me into a panic and I contact them saying to cancel my order as it's already pressed for time and if they haven't even looked at the file I would rather get it done somewhere else. They say they would issue me a refund, but days pass and nothing came. So I finally had to open a paypal dispute to get my money back. Took an overall 2 weeks of my time when I could have gone somewhere else. Customer Service is unprofessional and lacking, never ordering from here and don't recommend others to."

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Verified
1/5

2015-02-24

"Seemed ok but when suit arrived it smelt like smoke. Not bad but the biggest thing was it wasn't spandex fabric. It was a nylon stretch fabric but had a horrible feel to it much like tracksuit pants. Not at all like bike shorts which is assumed when u buy spandex clothing. Customer service seemed ok but didn't want to talk to me after I paid. I wouldn't buy from here again!!!"

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