"I bought 2 glasses and 1 pair of sunglasses and I am thrilled about them! My boyfriend and Mother have also bought from Zenni and love them just as much. I would recommend them to others and HAVE!"
"Quick, easy, efficient. Zenni always exceeds expectations!"
"This is the first time I have ordered glasses from Zenni. Wow! I was expecting my glasses in a couple of weeks but got them after only three days. The prices are great compared to my local optical shop and for the first time my transition lenses change in the car when I am driving! My new frames look great on me and feel good and I can see better than ever with the wider vision field offered. Years ago my daughter and I only had WhereLight as an option but the glasses there are coming from China so if there were any issues, it was kind of hopeless. I had one pair arrive broken! They also took a long time to arrive but at the time, there were not any other options. I am very happy to have found Zenni!"
"My friends purchased from Zenni and recommended it to me. I have been a customer for six years and have purchased 15 pairs in total. The pricing is amazing, the speed from order to delivery is excellent. Thank you, Zenni. I tell everyone about your company."
"Quick and great fit and stylish "
"Overall very satisfied I’ll definitely buy my next pair from them "
"Horrible. I want a refund, still don't have glasses. "
"I had an easy experience using their software online. The whole process was very easy and user-friendly."
"Great experience! I’ll definitely be ordering another pair and will be using zenni for all future glasses purchases. "
"Great price and fast service"
"See comments I made above"
"I will recommend to my friends "
"Great selection, easy to use."
"It was easy and a whole lot cheaper. Go not order another pair soon."
"l'expérience, dans son ensemble est bien...mais même avec ma prescription, la visibilité n'est pas bonne... déçue "
“Merci pour votre avis. Nous sommes désolés d'apprendre que vous ne parvenez pas à voir avec les lunettes. Veuillez nous contacter par e-mail à service@zennioptical.com, par téléphone au 1-800-211-2105, par chat sur notre site Web ou sur les réseaux sociaux avec votre numéro de commande, ainsi qu'une copie de l'ordonnance écrite originale. , et nous serions heureux de vous aider.”
"glasses feel very flimsy and won’t last. They are so cheap that repair stores won’t deal with any Zenni glasses"
“Thank you for your review. We are sorry to hear the glasses are not feeling secure. We do have an adjustment guide linked below, but if that doesn't help and you would like to look into your return options please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with your order number and we would be happy to assist you.
https://www.zennioptical.com/how-to-adjust-your-eyeglasses
”
A rep from Zenni , ZenniNK, has responded:
“Thank you for your review. At Zenni we strive to provide you an ordering experience that is second to none, and we are sorry to hear that was not the case this time. We do your order is currently on the way and will be delivered shortly, and we are happy to assist you with any future orders if you decide to give us another try. Please feel free to reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website or on social media with any questions or for needed tracking information so we can better help you.”