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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
4.75/5
Customer service:
4.75/5
Return/Replacement policy:
4.75/5

5/5

2020-01-16

My Honest Opinion

"Superb packaging quality, high-end printing, and reasonable pricing with the best customer service. Honestly what more do I need?"

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5/5

2019-11-30

Honest Opinion

"I have ordered several different makeup pallets packaging boxes for over a year but I can honestly say that YBY Boxes supplied me with some excellent packaging boxes. Outstanding Quality, Professional Customer Service especially Frank who deserve an excellent thanks for the service.
I will and have recommended this company to anyone who ever in the need of good custom packaging boxes.
"

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4/5

2019-11-19

Satisfactions are Guaranteed

"YBY Boxes has an outstanding packaging quality and customer service. I placed an order of 5000 Custom Kraft paper boxes and I received them one day before the deadline date. All of the boxes were of great quality and have the exact specifications as I wanted. Thank You YBY Boxes for your excellent services."

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4/5

2019-10-04

One of the best vendors out there

"I placed an an order for my lipstick product, while It was late in shipping the quality of material was quite impressive. John was quick in response to my queries and, I will contact them again in future for further packaging. "

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5/5

2019-09-25

Frank was quick....

"Frank was quick to respond to my quote and answered all my questions before I placed my order! He is great at customer service, he kept open communication and continued to answer questions throughout the process and shipping time. My boxes look amazing and everyone is impressed! Thanks YBY Boxes for having great service and great products! I will order more in the future!"

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5/5

2019-09-17

Incredible Company!

"Its one of the most amazing and incredible companies I've every encountered. Creativity, design approach and prices, everything here is perfect. "

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4/5

2019-09-04

Excellent Boxes

"Custom soap boxes are perfect and with the right customization. There was an issue with the delivery service, that's okay they were one day late of schedule. "

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3/5

2019-08-30

Good experience but delivery was slow

" The team has a very flexible and friendly attitude that made it easier for me to explain the details I wanted in the final product packaging. However, the delivery was very slow that created some inconvenience for me. "

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5/5

2019-08-08

Soap Packaging

"Best Soap packaging boxes ever... received on time. Thanks YBY Boxes. "

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5/5

2019-07-29

Very efficient company

"Very efficient company. They have always treated me as I would treat my own customers. Excellent Service, Great communication and friendly helpful customer service. Top marks!"

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5/5

2019-07-29

Outstanding Boxes, Best printing quality

"YBY Boxes has delivered my order two days ago and it was absolutely amazing. They provided what exactly I needed. quality of the boxes with the desired print design, no words to say more. I will be using YBY Boxes for a long time in the future because they are exceptional and professional. "

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1/5

2019-07-25

So many quality issues

"This is our second time using YBY. We had some minor issues with our first order, but chalked it up to working with a company the first time, and made sure to address those points on our second order. The first batch arrived cut differently than our original order. This cause the printed side to crack when folded and closed. Every box is smashed flat (because of shipping, get to that in a bit) so when they are folded, they want to crease everywhere. YBY took steps to correct this, and after a couple weeks, said they would re-print.

We waited. And waited. No word on tracking. You would think a print shop in Delaware would be able to get these turned around a lot faster, especially with the order being several thousand dollars. We discovered more of why when they arrived today.

The second order arrived, missing almost 2/3rd of the quantity we had paid for. The box looked like it had been through hell, and the customs forms (wait, what!?) showed these were made in Pakistan. That explains the long wait times, the lack of tracking (until they were actually delivered) and why every box is damp. It also explains why they are falling apart, as the corrugated cardboard is smashed flat. Where they are not falling apart. Oh, and this is 2 months of waiting.

If we wanted to go overseas for our production, we would have done it ourselves. We will be taking our business elsewhere.
"

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5/5

2019-07-19

Happy Customer

"I received my packaging boxes on time and I am very happy with the quality of the boxes. Wayne helped me a lot in getting the perfect boxes."

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5/5

2019-05-23

Fantastic service extra fast delivery

"Fantastic service extra fast delivery. Great customer satisfaction from start to finish. HIGHLY RECOMMEND will use again as our business picks up. Very competitive prices and value for money."

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3/5

2019-04-29

Package wasn't on time!

"This was my first experience with YBY Boxes. Everything turned out great but at the end the delivery was late. Hope they will improve it in future."

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