"Bought cover for my 21 Mustang, started tearing in 8 months!!! Have to do everything via email, NO PHONE NUMBER!!!! Then they say tear not warranty, but if I pay $20.00 to ship they will replace. Gave me run around on paying through PayPal when I have no account with them! Then said mail the check, mailed was returned to me!!! Mailed again, not cashed, not returned!!!
Why should I have to PAY SHIPPING ANYWAY!!! This has been going on 2 months now & still no cover!!!!
SCAMMERS!!! SCAMMERS!!!! They say have no way to take cards!!!! Yet I paid through Amazon with my card!!!!! No problem on the day I ordered it!!!!!
STAY AWAY FROM XTREME CAR COVER PROS- THEY ARE PROS AT TAKING MONEY AND THEN NOTHING!!!!!
Shameful the way this SO CALLED COMPANY DOES THERE CLIENTS!!!!
XTREME Car Cover Sh**a**!!!!!"
"I got the car cover from this company and it damaged my classic car's paint job and I have been trying to get in touch with the company because I feel they should pay to fix what their product messed up and they have not even bothered to get in touch with me so I am going to contact consumer affairs and the BBB and if i have to i am going to take it to the media and tell my story this company should not be allowed to sell anything they say they stand behind their product and then they do the things they do to the costumes that trust them "
"I bought a cover was dried rott with-in 2 months tried to get a replacement or money back and just keeper giving me the run around. And nothing.Bad customer service would not buy anything from them"
"I purchased the cover less than 5 months ago i contacted the warranty dept re: an issue with the cover the material is falling apart after sending in photos i got a reply that stated a cat ruined the cover no warranty i sent them close ups of the cover the material underneath is fine not one blemish if a cat clawed it it would have damaged both materials no reply definitely would not recommend the cover at all"
"I ordered a cover for my 2016 Smart Car and It didnt fit because the new model is slightly larger. Seller apologized explaining the manufacturer claims that it is supposedto fit the new model.
Seller immediately stepped up and refunded everything + shipping , like lighting fast ! So Am I happy ? well I would have wanted the perfect fit cover but at least the seller went above and beyond to make all as right as possible.
The quality was good, packaging and shipping also excellent and fast. I will buy in the future from them knowing that everything is top notch and if unlucky they make all right again !
"
"I bought a car cover from XtremeCoverPro on 05/06/2011. The best one they had for a Ford Escape. Eleven months later the seams were pulling apart, rips and tears throught the top. I sent them pictures to document the need for replacement under the "lifetime warranty" that came with the procduct. They would not replace it unless I sent them $25.00 for shipping, 35% the cost of the product. I sent it and the replacement was a cheap substitute for the original. I filed a dispute with Pay Pal and the Better Business Bureau of Califorinia. Both came back unresolved due to lack of cooperation from ExtremeCoverPro.
This is a very questioable company that peddles a defective product backed by a fraudulent warranty and no customer service. BUYERS BEWARE,,,,,, or they will scam you also."