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Verified
1/5

2011-06-27

"I saw a very good price on some Toshiba external hard drives this seller was selling. Placed a order for two drives on 5/15/11, was surprised to receive a email from the seller stating that one of the drives was unavailable and requested further instruction from me. Authorized the sale of the drive that was available on 5/16/11, and it was supposedly shipped and dispatched on 5/17/11; my credit card was charged on the same day. Waited several weeks with no sign of the drive, decided to check on the order status...and found out that my order was cancelled without my knowledge! The seller failed to inform me of the cancellation, and also failed to communicate why they cancelled the order. I am currently disputing the transaction with my credit card company.

I will never do business with this company again, and highly discourage anyone else from doing business with this company. Cancelling orders without telling the customers is totally unacceptable!
"

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Verified
5/5

2011-05-27

"Worldspan has good prices, ships quickly and provides excellent customer service and order follow-up. They're definitely my choice for future storage system purchases."

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Verified
5/5

2011-05-06

"Ordered 20M CAT6 network cable, Having major network issues and a small card (Visa) mistake they contacted me immediately and after a quick response my order was sent with in hours, received it the next day in an impressive packaging just for cable it was foam packed neatly tucked away in between.

Excellent stuff.
i be back, you just watch me:)
"

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Verified
5/5

2011-03-04

"
Ineccepibile il servizio clienti e la spedizione della merce. Imballo molto accurato e personale molto disponibile e attento alle richieste di informazioni relative alla spedizione della merce. La responsabile del marketing, italiana, è di facile reperibilità e disponibile in alcuni giorni della settimana, per qualsiasi informazione.
"

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Verified
5/5

2011-02-07

"Hello all,
with span no pb, no surprise. A lot of choices. Easy, fast and secure. What else...
Eric from France.
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Verified
5/5

2011-02-01

"I received my order, a very hard to become Firewire 800 cable, lenght of 10 meter, for a fair price and only two days after I ordered it, shipping from UK to Flanders.

Nice done, SPAN.COM !
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Verified
4/5

2010-12-17

"Very good professional service with fast delivery(as it should be for all computing equipment)and good technical help a phonecall away.I always use these guys."

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Verified
5/5

2010-12-02

"Very good service. Phoned up to ask a technical question on a product before I bought and got immediately through to someone who understood what I was asking and checked and sent me an email with the answer to my question. When I then bought the product everything was efficient and it arrived the next day."

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Verified
5/5

2010-12-01

"Yet another successful order - had several Span orders over the years, and they always (a) have a range of items not available elsewhere, and (b) deliver on time, as promised. Happy customer."

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Verified
5/5

2010-10-27

"I needed disks in a hurry after having been let down by two other (major) suppliers.

Had the disks within three hours by bike delivery for only £12.

Excellent range, service and service.
"

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Verified
5/5

2010-10-05

"I rate Worldspan as one of the best companies I buy from.
99% of staff are knowledgeable about their products and procedures within their company, I do hope that the 1% is trained a little more to bring their total to 100%.
I placed one order and a few hours later they mailed me telling me of a problem with the it, the problem was a piece of equipment not compatible with others, although the piece was for another project the fact they picked up on it was brilliant. It could be considered they only stopped the order to prevent a return, this was not only good for them but prevented me wasting time.
With prices being much the same with most retailers, nowadays customer services is the deal clincher, Worldspan beat most hands down. Even if they are a little bit more expensive than others I would by from them knowing if there is a problem I'm not worried about calling them for tech support or returning items to them.
If Worldspan grow I do hope they don't let themselves down by letting their excellent customer services drop.
"

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Verified
5/5

2010-09-14

"very helpful sales team, made a mistake when ordering on the web, rang them up. they changed the order for me and got my order the next day. can not fault the service."

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Verified
5/5

2010-06-24

"Goods well packed, arrived when Span said they would. I have ordered several items from Span over the years and have never been disappointed. Friendly, helpful, quick to answer queries, and they stock good quality parts so you can be sure what you are getting will work as advertised. Highly recommended."

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Verified
5/5

2010-05-25

"Good delivery time, helpful customer service, good product, unfortunatly companies such as Span are few and far between."

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Verified
5/5

2010-04-28

"Ordered a SAS/SATA controller and what I guessed was the right cable. It wasn't, but as I had added a help request for this matter in the order notes, I've been promptly contacted by email, informed of the (small) price difference, and got the right cable."

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