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Product & services pricing
2.50/5
Chance of future purchase:
1.67/5
Shipping & packaging:
1.67/5
Customer service:
2.92/5
Return/Replacement policy:
1.67/5

Verified
5/5

2024-04-02

I found a Golden Ticket!!!

"I had been struggling to find a Master Cylinder for my son’s car…..not only does anywhere in Alabama nor the surrounding states have it but what they did was give me the wrong part, TWICE! So scrolling through I found these fine people who managed to find this part with everything I needed and absolutely no BULL and for way less than I paid for TWICE! I can’t remember the gentlemen's name I talked to but he was extremely helpful in going above and beyond in helping me locate this part. I have found new part hub for keeping my vehicles running! Thank you World Parts Direct!!! "


Verified
5/5

2024-04-01

QUICK, EASY

"Looking for parts that appear to be hard to find in stock, I hope this works"


Verified
4/5

2024-03-29

Quick and Easy

"Website easy to navigate — no hidden icons or questions about where to go next (example: button to keep shopping easy to find). Nice to confirm “figment” for my vehicle. Easy to check-out.
Only negative was cost of shipping. I presume it will be hand delivered……..
"


Verified
5/5

2024-03-28

Great Service & Veteran Friendly

"You can’t beat their prices and they are very quick to respond with questions via email. Overall a wonderful experience and it’s a bonus to know they support and appreciate veterans and their service!"


Verified
5/5

2024-03-27

Great customer service

"Purchased simple mats for my truck. They never asked color but the picture listed were clearly black. They are used chocolate brown. I originally thought I was stuck with them when the owner himself reached out to rectify my issue. Super happy with the customer service and he’s even reached out to try to find me the correct product himself. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-03-20

Great Expec

"My experience with your website was great, simple and quick. "


Verified
5/5

2024-03-21

Wow

"Incredible how quickly they responded!"


Verified
5/5

2024-03-19

eXCELLENT SERVICE

"NN SUMMARY, QUICK AND GREAT SERVICE"


Verified
5/5

2024-03-19

AWESOME RESPONSE TIME AND SERVICE!

"WPD helped me out with purchasing my product.

It was fast, easy, and convenient.

Great job!
"


Verified
5/5

2024-03-19

Very good experience

"Very good purchasing experience"


Verified
5/5

2024-03-18

Awesome customer service

"Always responsive - my preferred GM supplier of parts!"


Verified
5/5

2024-03-16

Easy like a sun

"My experience with this app is pretty easy. I wish you guys had more promo codes but doing my price comparison at the dealership and seeing how one dealership can have one price and then another could be like $30 difference it’s pretty pleasurable experience that I could find a price for my part at a reasonable price, so that I will be coming back for all my other parts because I don’t know how yeah but thanks for having this. It makes people who like Not having to go into your dealership to get your part yeah I like this"


Verified
5/5

2024-03-16

Great online experience

"Easy part lookup and very competitive prices."


Verified
5/5

2024-03-15

Review

"¹1111¹111111111111111111111"


Verified
5/5

2024-03-15

Quick response

"Actually ordered the wrong part but they were able to identify the error and get me the information for the correct part."