"Ridiculously FAST shipping! Ordered Monday afternoon and the item arrived Wednesday afternoon ..from Ohio to North Carolina with standard shipping. Item was intact and as described. "
"My order was processed quickly and got the fedex tracking number when it shipped. Item arrived in a good package. No issues at all."
"I am very happy with World Music Supply. I made an error when placing my order (actually had an item in my cart that I didn't intend to be there) and had to contact customer service. Customer service people were very friendly and went out of their way to straighten the order out for me. I will gladly do business with WMS in the future."
"My second order with WMS, eveything was top notch. Talked with Jason and he recommended the perfect amp for my church. It turns out Jason is one of the owners, how cool that he actually is answering calls... Great price, great product, highly recommended...."
"I have purchased 3 times from WMS and each time has been great. Twice I asked for their advice before purchasing and each time they were thoughtful, courteous and 100% truthful.... These guys have been great!"
"Good price, good quality, shipped quickly. I would buy from World Music Supply again."
"Outstanding service! All the latest equipment in stock at GREAT PRICES! Very professional service. Online Web site is easy to navigate. Good email and voice commincation. WM were the only US music supply company that had the guitar I was looking for. I would highly recommend buying from World Music...Thanks again!
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"The customer service, flexibility and speed of their Shipping team (in the face of a big problem) was flawless. While most music store pride themselves on Music Pros and Gear Experts, it is rare to find a merchant that also handles the business portion of the transaction and delivery so professionally. They reacted to my problem with transparency, flexibility, frequent communication and a genuine desire to ‘Make-it-Right’ when they discovered a stock problem with my Amp order. They offered a solution when they notified me of the problem. They located a mint in-store-demo amp, sent a runner (miles) from the warehouse to the store to pick it up, added accessories that I selected to make up for the inconvenience, and still got my order shipped out before noon. The resolution was smooth and utterly burden free. Plus, my final price still beat every other merchant on Google and every the Market listings on eBay. Amazon and Musician’s Friend better brace for some new competition!"
"Not real thrilled to this point. Placed order, and caled and specifically asked to delay shipment until next Friday, as if they shipped before then, I would be out of town when the shipment arrived. Spoke with Danny - even had him add more items to my order, and explained exactly why I wanted to delay shipment. Well, they shipped it early anyway. Given that this is my first order, this miscue does not bode well for a long term relationship. Hopefully, the shipper can delay delivery, "