ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

  • 1
  • 2

Verified
1/5

2005-01-04

"I purchased a Wintergreen desktop computer thru Tiger Direct. These people keep telling me that my $80.00 rebate is in the mail.after I questioned their honesty because it was three weeks after they said it was in the mail.They said I was insulting a very christian woman and to wait two weeks.When I called again they said there was a mixeup and that they went out last week.Tiger Direct has said they will make it good but I am going to ask for a refund towards another computer.So far it's been over 17 weeks."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
N/A
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
N/A
Overall product shipping and delivery process
N/A
Delivering products on-time
N/A
Delivering products damage free
N/A
Being updated on the exact date the delivery was sent
N/A
Ease of checking delivery status
N/A
Overall technical support
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Overall customer service
Customer service making decisions on their own
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
Customer service being knowledgeable
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
N/A
Web site reliability
N/A
Web site being easy to use
N/A
Speed of web site
N/A

Verified
1/5

2004-10-20

"I will never buy another computer from Wintergree Systems. Prices may seem low, but they find every possible excuse to weasel out of honoring a rebate. Buyers beware, your better off buying from a reputable company!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
N/A
Ease of ordering online
N/A
Overall product shipping and delivery process
Ease of checking delivery status
N/A
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Resolving problems
N/A
Overall customer service
Customer service resolving problems
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A
Overall web site
N/A
Web site reliability
N/A
Speed of web site
N/A
Web site being easy to use
N/A

Verified
1/5

2003-10-29

"The first unit I purchaed from Wintergreen last May 03
was defective.I chose to upgrade and get a full refund
credit towards the new unit. The new unit arrived with
missing parts (no modem) and wrong RAM chip.I returned it this week 10/27/03 and being promised a full
unit set up in the manner of my original order. I found the staff willing to help and responsive to my complaint
and I will wait to see the final results when I get the unit back. Because of my experience thus far with this company next time I need computer hardware I will look
elsewhere.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall technical support
Being easy to reach
Making decisions on their own
Resolving problems
Being knowledgeable
Being trustworthy
Overall customer service
Customer service being easy to reach
Customer service making decisions on their own
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

1/5

2003-09-06

"Purchased an AMD D1.1 20GB from these guys with a hard drive that went bad after 12 hours. They sent me another one that was also bad. Finally just bought a Seagate on my own that works. Avoid them."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

4/5

2003-07-04

"I purchased a Wintergeen Systems AMD System through TigerDirect. It was received promptly and in good shape. I hade a problem with the mouse and the system CD. I contacted them by e-mail and received replace quickly with no problem. I did Not have good luch wit the Londows operating System. It hase been over a month and I still don't have the operating systen working satisfactorly. The hardware was a good buy and is operating great with Windows 98SE. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

1/5

2003-06-12

"Desk top computer has been nothing but problems.
Techincal support is deplorable
Securing parts to effect repairs is the worst
Do not buy from this merchant!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
N/A

1/5

2003-04-16

"I see why so many of these reviews are bad. I purchased a system from them through TigerDirect a year ago, and have been having problems with it ever since. I can't upload anything, it continually freezes. I sent it to them to repair twice, the first time it came back worse than when i sent it in. It didn't take long for it to start acting up after the second "repair". I think they are a bunch of rip offs. NO ONE SHOULD BUY ANYTHING FROM THEM. EVER!!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

  • 1
  • 2