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Product & services pricing
4.85/5
Chance of future purchase:
4.78/5
Shipping & packaging:
4.72/5
Customer service:
4.85/5
Return/Replacement policy:
4.78/5

4/5

2024-03-02

Customer Satisfaction

"Willoughbys.com boasts fine-quality merchandise and exceptional customer service that is hard to compare, their website is professional, neat and easy to browse. I have been buying cameras and accessories for many years with high regards at Willoughby's Photo Emporium."

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5/5

2024-03-01

Excellent service all round and great value.

"I recently discovered Willoughby's Camera when shopping around for a new Sony FE 70-200mm f/2.8 lens. The price offered by Willoughbys.com was one of the best around. I did a bit of research around the warranties and was happy with the one they offered. From the online customer service, via the telephone support service to final delivery, everything went smoothly and the lens arrived fast and right on schedule. Thumbs up!"

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5/5

2024-02-29

Five star to Willoughby's camera

"I couldn't be happier with the entire experience. The ordering process was straightforward and the delivery was right on time. The transparency throughout the journey, from ordering to delivery, was truly commendable. I received my Canon EOS 90D camera right on time. I am very happy with the quality of pictures I am getting from the new camera and I would recommend this company to anyone."

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5/5

2024-02-23

Happy with my purchase!!!

"I bought a Nikon D500 camera from willoughby's camera, because of their fair international postage rates. Other stores dared to ask up to $80 for a shipment to Seattle. The camera arrived in 3 working days and in perfect condition. Moreover, the email contact I had with their customer service was very good. Quick response to any of my question. Everything works as it should and I am very happy with my purchase. I will recommend willoughby's camera to my friends and will be my first stop for my next purchase.
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5/5

2024-02-21

Excellent customer service.

"Their Website was easy to use, and ordering was a breeze. I could not find a better price anywhere else and delivery was fast and free. I was kept informed at all stages of delivery, and provided with a tracking number when my Canon EOS R8 camera was dispatched and they delivered as promised. The camera itself is truly a wonderful machine and I'm satisfied with the purchase."

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5/5

2024-02-20

Great place to shop for photography equipment.

"I was very impressed with the service I got from Willoughby's camera. I found a Canon EF 50mm f/1.2 lens I was after at a good price. I ordered it and had delivered to my door in less than 48 hours in a secured box , So happy with the lens!!! Also love the no tax and free shipping from Willoughby's. Will certainly be using them again
"

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5/5

2024-02-20

Panasonic Lumix GH5 II Mirrorless Camera with 12-60mm f/2.8-4 Lens

"They did a great job organizing the dispatch, delivery and pre-purchase consultation on the compatibility of the camera with my legendary Lumix lenses. Ordered on Friday 9:00 a.m and delivered to my door on Monday by noon. Would recomme nd the kind of service"

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5/5

2024-02-20

Excellent company, super quick delivery.

"Willoughby's camera kept appearing in my search for the best priced Nikon DSLR camera . After making my order, it arrived when they said it would in perfect condition. No complaints at all. I like the feel of the camera and think I will be very happy with it. As for my experience with Willoughby's, I would very highly recommend them to a friend. I might just come back for a second body soon I have to finish upgrading my lens to full frame and get rid of my crop factor glass but the next stop will be Willoughbys.com"

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5/5

2024-02-19

Excellent service, quick and reliable delivery.

"My new camera was delivered quickly, without any problems at a price slightly lower than I could find elsewhere. Thanks again Willoughby's camera for guiding me in choosing the perfect camera.
"

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4/5

2024-02-17

Willoughby's Cashback is Unavailable!

"I'd recently acquired a Sony A7IV camera plus lens from Willoughby's Cameras online. The purchase and delivery was perfect. However, the reason I gave 4 stars is because the $190 Sony Cashback was not redeemable when I produced the Sony α7 IV invoice from Willoughby's which is declined by the manufacturer. Customer service have tried to intervene on my behalf to no avail. "

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5/5

2024-02-16

Great selection, and fast shipping.

"Website is very easy to use. Prices are very competitive. Communication is good, quick delivery. I used the chat facility to get some advice on the right camera for my needs and Jack was extremely helpful. The purchase was made on a Friday afternoon and my new Sony Alpha 7R camera was delivered the following morning. Setting up the camera was really easy, and is also easy to use with various lenses. I am delighted with my purchase.


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5/5

2024-02-12

Great shopping experience.

"I was initially hesitant about ordering from Willoughby's only because I have never ordered from them before but this experience has sold me on their reliable and fast service. Everything came quickly and on time through UPS. The camera works flawlessly and the free accessories were an added bonus. "

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5/5

2024-02-11

Great place to shop, great customer services.

"Overall happy with my first experience shopping with Willoughby's camera. They contacted me to let me know that the order I placed was on back order, and while it took longer than I had originally anticipated, the competitive pricing made it worth the wait. I am happy to shop with Willoughby's in the future.
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4/5

2024-02-08

Great Company and online store

"Fast delivery, prompt replies, efficient handling of returns. Great quality products !"

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5/5

2024-02-07

Competitive prices and quick delivery

"I'm very pleased with my purchase from Willoughby's camera Emporium. The condition of both the Canon EOS 90D camera and the 18-55mm lens were under rated in my opinion. The camera body was very clean and works perfectly, and the lens was spotless like it was never used. Looking forward to shopping with Willoughby's camera again.
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