ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
1/5

2022-12-21

Not as described and horrible customer service!

"Contacts not at all as they appear on site and the customer service reps don't offer any feasible resolutions. Never, do business with this company again. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2019-04-28

Very comfortable and fast processing

"Their contacts are extremely comfortable and their processing is really fast. The customer service is awesome."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2018-11-14

Strongly recommend

"I purchased Color contact lenses and Halloween lenses several times, and their products were really good! Of course the package had arrived on time always, and the customer service was the best. It is really hard to find a good company, but I strongly recommend them to you. You won't regret. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2018-10-28

Good quality and great customer service

"I purchased Halloween contacts. They responded very quickly and I received the lenses on time. The lenses are very comfortable. I read the other review and I'd like to advise not to wear the lenses longer than 8 hours, especially not overnight."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

1/5

2018-10-15

Horrible!

"Worst customer experience! Not only did they send me out the wrong pair of contacts that I needed for a costume on a specific date...I needed these prescription because they are otherwise useless. They lady on the phone was rude and did not offer to help in Any way."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2018-08-10

Great

"I have ordered with them several times.
I have always gotten BOTH contacts.
I have always been able to wear the contacts several days in a row. Sleeping in them included.
The one time I DIDNT order from them, I ended up with contacts I couldnt even get in my eyes because of the cheap material and I will never stray from WickedEyez again.

Remember. We are all different, so what is HIGH quality to me might not be for someone else.
"


1/5

2018-02-21

Horrible, painful contacts

"Order two pair of prescription contacts in Pacific Blue color. Was unable to wear the contacts due to the cheap material (resembling vinyl) that irritated my eyes and constantly fell out. You get what you pay for, so get your contacts from a reputable company or through your optometrist."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

1/5

2017-11-07

Messed up order and won't refund

"I ordered two lenses and only received one. I told them not to bother sending me the second one and to refund me the $30 for the one I did not receive. They refused to refund me and sent the second one multiple weeks later. Terrible customer service. I will never buy from them again."


2/5

2017-04-27

Faulty lens, wouldn't give money back.

"Sent me a faulty product ( the lens was very scratchy and had a ripple in it, extremely uncomfortable and was scratching my eye)

When I asked for a return on money they said no, so I asked for an exchange and they said I could ship it back.

Once they received it, they sent me a email says "hi, can't exchange product because it has been opened .shipping it back to you" that was all it said... . Well duh I opened it! How would I have known it was defective without opening it?!

lenses do NOT show up in eyes very well. I bought the bright colored ones, I have light brown eyes and I could barely even see the lenses in my eyes.

Waste of money and time.

They are sending a replacement now. So one contact will expire before the other... kinda useless if you want to wear as a pair.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2015-03-02

"Good company fast customer service"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges