ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
5/5

2011-06-19

"I bought a Garmin 800 with 2 day shipping. I chatted online with John in customer support to confirm the Garmins were not backordered. He let me know I missed todays shipping pickup but that the order would go out the following day. When there was a glitch the following day and my order did not ship, he proactively reached out to me, refunded the expedited shipping charge, and guaranteed the shipment would take 1 day so that it would still arrive when expected. Great customer service like this is rare and refreshing! Thanks, John."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-06-15

"Excellent service. I called the website to gather more information on a product and they offered expert knowledge! My items arrived quick and were exactly what I wanted. Throughout the process I received numerous e-mail updates on my shipment. Highly recommended."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A