"Phone support is excellent.

Your product listings for each category could be larger. Don't know if you only offer what is in stock.... if you offer on your website the full line with a note - not currently in inventory, with a date of availability- you could get more people to stay on the site. The idea being a one stop shop... I have found your prices to be very competive and have gone elsewhere when an item is not listed. If you are an authorized retailer for a reduction line, why not offer the entire line of products for that supplier and drop ship if your do not want to maintain in inventory.

If you want to appeal to the -new to biking- individual you mite want to break down your item presentation by category I.e., road, mtb, etc.

I save 8% in sales tax, plus your discounts. I rearly buy at the lbs.

A satisfied customer will always return to the store.....that's why I return to your site.....

Chris"

"I place orders on a regular basis from BTD and always a good experience."

"western bike works always comes through with good prices and timely deliveries. Got a great price on my Garmin 800 and I have enjoyed it!"

"Excellent service as always! Thanks."

"Good prices and deliveries are on time."

"Quick delivery, as described"

"Love the site and service"

"Love you guys - except you keep having deals that I need to spend my money on!"

"Great price, quick to ship and arrived promptly"

"Fast delivery and I got what I ordered. I was very pleased with the service."

"Ordering was easy and items shipped quickly. Great place to shop."

"Complete order delivered on time."

"Great on-line bike stuff with reasonable free shiping prices.
Also, since I live in Northern California, I get my delivery in 2 or 3 days."

"Easy to order and tracking is always avaiable
C"

"Always fast shipment and competitive pricing. "