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Product & services pricing
0.00/5
Chance of future purchase:
4.17/5
Shipping & packaging:
0.00/5
Customer service:
4.32/5
Return/Replacement policy:
0.00/5


Verified
5/5

2023-10-06

Friendly staff

"Salesman greeted me with a positive and friendly attitude and opened the door for me. The parts department was able to fulfill an order for rear diff crushwashers. I was offered the opportunity for a new truck, but I love my Tundra. 10 years, 210k miles and still going. "

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Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2023-09-13

Mud Guards

"Perfect fits, part as advertised."

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Verified
5/5

2023-09-07

Better price online

"Like the fact that some parts aré cheaper to buy directly from the dealer or online"

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Verified
5/5

2023-09-04

Replacement Parts

"Ordered replacement door mounding for my 2009 Corolla. Super easy process and the parts department was super friendly and helpful. "

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Verified
5/5

2023-08-10

Quick accurate Friendly handling of order

"They were very complete in making sure item ordered was the right part for my vehicle, and made sure I knew when they were handling it, and shipping it."

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Verified
5/5

2023-08-02

Quick Easy and Helpful

"Ordered a part the Toyota site said was compatible for my truck by VIN. Was informed by the dealer parts department the part number was for a prior gen and ordered the proper part. Arrived the next day. Thanks. "

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Verified
4/5

2023-06-27

Rick was awesome! Wait time was wasn't.

"Rick (Service Manager) was great. In fact, he was the best service manager I've ever dealt with at any dealership. However, there weren't enough technicians to account for all the customers (keep in mind I scheduled my appointment a week ahead of time). As an example, it took ~3hrs to complete a 15k mile service, which basically includes an oil change and tire rotation. "

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Verified
1/5

2023-06-01

Wait time was horrendous!

"Terrible waiting time! Ended up sitting in the dealership for 5 hours for nothing to be done.
The lady who checked me in and kept me updated was amazing though!
"


Verified
5/5

2023-04-22

Air Hose Replacement

"I tried many sites to fine this part and this was the closest Toyota Dealership that had the part."


Verified
1/5

2023-04-13

Rip off to the next level

"Your price is different at the dealer , then inconsistent on your website and finally apply a surge charge for 30%. - terrible service experience. I had to purchase the part from Toyota Wesley Chapel parts website because you couldn’t hand to service department. "


Verified
5/5

2023-03-09

EZ Peezy

"Found the parts I needed by using my VIN. Replacement parts were available for two items and when I called the parts guy said it should be next day delivery."


Verified
5/5

2023-03-06

"Great assistance from parts personel"


Verified
5/5

2023-02-15

User friendly

"I was able to find the parts i needed rather quickly."


Verified
5/5

2023-01-09

Great Experience for Genuine Toyota Parts!

"I have 4 Toyota cars and I'm so glad to have found this site where I can easily order parts for my cars and remain confident that they will be Genuine parts. I have ordered from them before and they did great! Jarrett from Parts was very helpful too in answering my questions. I'm very happy to have come across this website."


Verified
5/5

2022-12-01

"Easy to use and quick. No hassles"