"Received only 2 out of 3 items. Left msg and email. WMJ responded the next day by phone and email with tracking of third item. All items were quickly shipped. Best price on web. Obviously a drop shipper and things can happen."
"Call order a minn kota 87 on Wednesday told by wmj they would be getting in on Friday ship to me the following week now told on backorder for 3 more weeks only after I called them no customer service just another sham internet business."
"From PayPal Resolution Center
We reviewed the case you filed on July 1, 2020 and have decided in your favor.
We've issued a refund of $384.95 USD to you.
Dispute case ID
Transaction amount $384.95 USD
Dispute amount $384.95 USD
Transaction date February 13, 2020
Seller name WMJ Marine Corporation
This place gives web sellers a bad name. "
"Do not use these guys. I called to ask if they had an item in stock and they said they had 2. I ordered it and then got an emailing saying it shipped without any tracking. I have contacted numerous times and the keep telling me they will give me tracking later on in the day. Now today they said they will have to call the manufacturer and see why it did not ship. They are drop shipping only. They do not stock product which means they lied when I originally called about having it in stock. These guys are dirtbags!"
"My windlass was shipped the same day. Someone from the warehouse called me to confirm my shipping address as it is different from my billing address, which made me feel that they care. The packing list was included and the order was accurate. No complaints. The price was comparable to others. The shipment was a day late although I paid extra but it was clearly UPS's mistake... and not really worth complaining."
"We recently upgraded our electronics and purchased all equipment thru WMJ Marine. They were fantastic from the first email we sent requesting prices. They were always quick to respond with any questions we had - even on a Sunday. One of the boxes sent to us never made it due to a problem with the shipping company. WMJ quickly replaced the item and sent it out again. You could not ask for better customer service. Everything we ordered was excellent quality and packed great. And awesome pricing! We would recommend them to anyone!"
"Ordered a Maxwell windlass yesterday got it today direct from factory. In addition saved $600 bucks. Will buy from WMJ again."
"Purchased a minn kota riptide ulterra trolling motor last month for $2800US. Suddenly the order became out of stock and a back order and the delivery date clashed with my family tour to hawaii. UPS sent the item to my garage and upon I back home I found the plastic protection cover in the lower unit was broken. I took videos and sent to wmj in which the CS told me that that was for protection only and just a temporary parts not in use. The motor can be operated without problem. I then sent it to Hong Kong and installed in my boat. I found it malfunctioned and could not be used. I called the CS and told me that no refund could be made after 25days of purchase. What a riduclous! I called Minn Kota and they asked me to repair the motor in Taiwan. I spent a week of time and spent hundred dollars to make distance calls but finally rejected by Minn Kota US as the general manager Dave Duffin disapproved of the repair works. Minn Kota CS told a lie saying that Taiwan repair center refused to accept the order. When I provided all evidences to them, they never replied my email again. Terrible experiences for buying from wmjmarine and minn kota. Finally WMJ called me and agreed to refund. But requested me to send back to US within 30days. I just checked with all couriers, the minimum charge would be $7000 US. I asked WMJ whether I can have 45days or more so that i can send it back by sea freight. THEY original box was damp and mole upon delivery. I have thrown it away. How to return it with the original box. THEY INSISTS that "NO". Very harsh, VERY IMPOLITE.... NEVER BUY AGAIN!!!!"
"Ordered a Maxwell windlass. Saved $1k over anyone and was on my doorstep in 2 days straight from Maxwell's USA HQ in Maryland. Factory fresh and perfect. I'm building a new offshore boat and can't wait to use WMJ again. "
"Ordered wrong part shipped it back received the correct part two days later still have not received credit for the incorrect part two weeks later no response to my calls not very happy will let you know what happens"
"Ordered 112lb 45" Ultrex trolling motor and found price to be lowest I could find. Shipping was fast and easy. I had a question and email was answered promptly and satisfactorily. I would easily buy again. "
"Ordered a spool of rope from WMJ and shortly after recieved an email stating that "we are cancelling your order because we don't have that item in stock."
After two days I called my bank and asked them to dispute the transaction.
So now six days later i have yet to see any refund from them. Save your time, temper, and money and do not order from these people."
"Ordered 12ft minnkota talon.It was shipped and I followed the tracking to my city. The next thing I knew it was being shipped back per sellers request.I contacted Wmj about this and eventually found out they don't have item and will issue a refund.This is messed up.I am waiting for refund will update good or bad.O K I'm back. I received a refund about 10 days later so not much bad to say.They seem to be legit.Their live chat is pretty cool you receive a response within a minute."
"Ordered a Raymarine Quantum 18 radar 1049.00 They cancelled my order after already charging me and told me that it was actually $100 more. It was their mistake and they refused to sell it to me for the price listed on their site. Absolutely terrible customer service. Will never buy from them again. "
"Ordered a Cannon magnum 10 down-rigger and found out one of the tube collet on the boom was ripped in halves. I sent an email to WMJ and was told I should have reported it within 7 days and suggested to find the product locally or pay extra $40 for shipping. This is an electric down-rigger and requires a marine electrician to install, plus the tube collet is hidden inside the boom. Either way, it should still be under warranty. I will never buy from this website again in the future.
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