"I was looking for an Epson 3D projector for my home theater, I found the best price and added extras HERE!!! Yes HERE at Visual Apex. "IF" I had a question or concern and I DID, I would send a email and get ALL my answers in a timely matter! These people are GREAT and I thank them for caring."
"Second projector I purchased from Visual Apex. I'm very satisfied. "
"I couldn't be more happy with my decision to order my projector from Visual Apex directly. Their quality of service surpassed my expectations and a great bargain became so much more. Shipping was lightning fast and they even included, free of charge, a ceiling mount(which wasn't no cheap thing) and a very nice 20ft hdmi cable. I rarely if ever leave reviews but Visual Apex earned my respect and I'm more than willing to let others know of my joyful experience. "
"Fast shipping and good customer service
Thank you."
"Relatively speaking, pricing is good. Site was easy to maneuver with quick response. Order process was quick and easy, and they follow with plenty of order/tracking info, then follow up on how your experience was. Recommended."
"Visual Apex delivered as promised. Kept me informed of the status of my order and the shipment was securely packed. Great service; something not often seen these days, thanks for the good job."
"Love the prices and quality of the screens. Purchased one Projecto screen & two Elite screens. Ran into a couple of minor manufacturing flaws with the first two screens but Visual Apex immediately took care of them and got them replaced super fast so I could be back up and running in a couple of days. Products are well-built. I've been in the high-end custom home theater industry for almost 20 years and manufacturer defects exist in even the highest-end, most expensive products out there. What matters most with any product aside from its performance and quality is the customer service and support you receive from that company. Visual Apex is top-notch with fast & friendly customer service, fast delivery, excellent prices & products. Overall experience was a pleasure. Thanks Visual Apex!"
"Customer service was very freindly and gave helpful advice. I ordered my projector on a Friday afternoon and it was delivered on Sunday around noon. "
"I ordered the screen and checked the tracking for 4-5 days, and it wasn't tracking. I decided to call Visual apex to find out the status of my order. I spoke with customer and they said they would check on it and get back with Me. I waited all day and never heard back from Visual Apex, so called them back. They said that it hadn't shipped yet, however they would expedite it and I would still receive it they same week that I would have initially received it. I checked they shipping status the next day and that was not the case. I understand that mistakes happen, however it's all about how a Company responds to that mistake. I shouldn't have had to chase them down to find out the status of shipping when I was told I would get a call back. I'm also not getting the screen when I was told it would be here. A simple call back and and accurate delivery date is all it would have taken to satisfy Me. I hope that My experience makes it back to someone who will rectify the problems,so that the next customer will have a better experience than I did."
"This item is advertised as coming with 2 pair of 3D glasses from every site that carries it, but I didn't get them. Everything else arrived."
"I ordered a projector last week. Unfortunately, something came up on my end and I had to cancel my order. Customer Service helped me out almost immediately. I sent an email expecting to hear back in the standard 24-48 hours, but I had a response within 5 minutes. They were courteous helpful in the process. I will definitely be considering Visual Apex for my future purchases."
"Thanks for another great purchase."
"Called and asked for a recommendation on a projector. He gave me a $4000 model. Told him I was looking at the refurbished page and asked again. Didn't get a recommendation, he asked what model I was looking at, told him, and he said that would work fine. Not stellar service. It did arrive in 2 days, missing the 3D glasses. Called back and they gave me Epson direct phone number which was a joke to navigate. 5 people and 35 minutes later I think I might be getting them in a week."
"I'm not going to theatre ever again!! Worth ever cent!! Time consuming to put together, but it's easy!!"
"Had a good shopping experience! got the projector for the best price with additional free offers and everything arrived in good condition!"