"I was In trouble,,, My passport had expired and I did not remember that it had expired .I needed it for a unexpected work opportunity. So I searched on line and found Visapassportpro.com .They were able to get me a new Passport fast..."

"Kat did an excellent job. Patient, a good listener, sincere and charming, she made the entire process very easy."

"Useless service, even when ordering more than a month in advance. I do not recommend VisaPassportPro. We did not receive our passports in time and were forced to cancel our trip, which cost $2,400 in penalty fees. To add salt to injury, VisaPassportPro still charges $400 expedite fee, and refuses to refund any part of this because they blame the passport agency when they don't deliver."

"Excellent customer service. We needed passports for the family's first trip abroad. I waited until it was too late to expedite through normal channels (procrastination). I called Visa Passport Pro and was assured I'd have them on time. Not only did they arrive safe and sound, but they were 2 days earlier than I was told to expect. The key is to FOLLOW THE PROTOCOL. If you leave anything out, you've just wasted time and $$. My service rep was very clear on this point and even sent me a couple copies of the checklist to make sure I knew what I needed to do and to send them. We're all set now. Sure, I could've saved a ton of money had I went the normal route in time, but if you're in a bind and need a passport quick, call these guys. Highly recommended."

"Boss told me to get to China by Friday do deal with some issues...yet I had no passport and apparently no visa. I called our travel co-coordinators and they said we had a corporate account with Visa Passport Pro. These guys went above and beyond to get my passport back to me in time for my flight! Thanks so much!"

"not so great customer service for a service that you don't need..."

"This company helped me renew my passport in less than a week! I didn't have to go anywhere other than the Fedex drop off box. It was great and easy and saved me from having to drive 6 hours to the nearest passport agency, it was either that or I could have waited over a month and missed my trip!"

"Excellent service, quick turnaround, organized and streamlined procedure, friendly and knowledgeable case manager (Vince Seide).

I am 100% satisfied with my Visa PassportPro experience. I would definitely return for future travel document needs, and I will spread the word to fellow travelers."

"staff doesn't waste your time. give concise information and are focused on getting the work done as quickly as possible. they are easy to work with and delivers on what they say. "

"Great customer service and they really helped me get my passport quick!"

"My experience with Visa Passport Pro was exceptional. The customer service provided was excellent - specifically Case Manager Alaina Loiseau. Alaina was courteous, professional, and responsive to all our needs and concerns."