ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2011-10-12

"My order was delivered promptly just as it was described in the liturature. Vetdepot adhered strickly to the veterinary prescription requirement. Our vet though charges $15 for each prescription and will only give prescription to the pharmacy, Vetdepot; and will not give prescription to me."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-10-12

"At Vetdepot I found all the products I was looking for and received my items very fast. Great experience. Would buy again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-10-12

"I use Advantage Multi for my two 75 lb puppies. I had been purchasing it from my vet for $18/dose! I went online to several websites, trying to find a lower price. Some sites had prices listed as high as $100/ 6 pack. This was still less than what I was paying at my vet's office, but not affordable at all. The lowest price I found for Advantage Multi online was on VetDepot.com (only $78/6 pack) so I placed my order! The transaction went great, the customer service representative on the phone was very helpful and timely, and once VetDepot.com received my dogs' prescription from my vet, I had my box of Advantage Multi delivered straight to my door in just a few days. Thanks for saving me over $20 on my pet's prescriptions! Oh yes, and they also have free shipping!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-10-12

"Vet Depot was very easy to use. The prices were competitive. The product I ordered was back-ordered. Customer service sent me an email promptly explaining this and quoting an expected ship date. I replied with questions and they were answered within minutes. The product was shipped earlier than expected."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-10-12

"I always have been using VetDepot.com for several months to buy my dog's very expensive and difficult to find medication. They have the lowest price anywhere! Their customer service in obtaining refills and quick shipping keep me a loyal customer!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-10-12

"I ordered meds for my dog's Cushings. VetDepot had the best prices I could find for this drug. It was $120 cheaper than my vet's--per month! Customer Service was great about keeping me informed when an order was held up due to lack of response from my vet. I was able to call my vet instead of waiting to hear from them. Orders have been shipped in a timely manner. I will continue to order from VetDepot."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-10-12

"It's expensive taking care of a pet and I'm always trying to find good deals on quality medications for my dog. VetDepot.com is just that! A reliable website that provides great customer service and reasonably priced medications! I know I can count on my refills to be delivered on time hassle free! I also love the fact that there is free shipping on orders over $69. I don't think I've had to ever pay for shipping since I started using VetDepot.com three years ago. When I found a lower price for a flee & tick care product else ware VetDepot honored that price!! Can't beat that! I really appreciate the fact that they carry homeopathic remedies as well.

Vetdepot is cheaper than 1-800-petmeds. They called my vet for a prescription the same day I ordered and I got my heartworm medication 2 days later. I'd absolutely recommend vetDepot.com over 1-800-petMeds any day. Plus you won't get annoying unsolicited phone calls from Vetdepot like you will petmeds!! Do yourself a favor and shop vetdepot.com

The only con I can see with this website is that customer service is only available 8-5 pacific time.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2011-10-12

"VetDepot.com was very easy and helpful. My dog was recently prescribed Reconcile to help with her separation anxiety. The medicine works great but is way too expensive on a monthly basis. At VetDepot.com, that medicine runs about $15 cheaper a month with tax and shipping included. I shopped around several other websites and found that VetDepot.com had the best prices combined with the shipping costs. On top of it, they appeared the most professional and organized in how they display their product and the details the customers need. All of the expectations I had hoped to be met were handled with the utmost professionalism. I had no problem finding the right medication at the right dose for my dog and her weight class. All of the information I was given regarding the delivery time was exact. All of the details I received about how to process the order for the first time and how they get the prescription was very accurate. They didn't take any time at all to get a verification from my vet on the prescription. I was thrilled with this transaction even though I was nervous and hesitant at first. Due to the frequent notifications and status updates I received, I look forward to doing future business with VetDepot.com because I trust that I can rely on the service they promise to deliver."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-10-12

"I had a great experience purchasing from Vetdepot.com! I had looked at so many other pet supply websites and either they had good prices and high shipping, or they had free shipping but very high priced merchandise! I was relieved to find PetDepot.com! They had the best prices for what I was looking for, and the products got to me very quickly! The products were also packed very nicely and there was no spillage (I had dog shampoo in my order). The bottle was very well taped up and sealed in a bag. They have such an extensive selection of products for all types of pets. There were tons of shampoo's to choose from! The website is simple to use and had very accurate pictures and descriptions. I have been looking for some dog "relaxers" for my extremely hyper Boston Terriers for a while, but not every place carries them, and the ones that did were quite expensive. Not here! It was at a very good price and I was pleased. I liked the selection of muzzles they have, many sizes to choose from. I was also very happy to see that I could get free shipping if I spent enough (wasn't a huge amount either). I will be using them for all my pet needs. (And I have LOT of pets!) "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2011-10-12

"I enjoy ordering from VetDepot.com. There pricing is much lower than the vet office. Ordering online is easy and they ship the product very quick."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-10-12

"I switched to VetDepot for my 2 dog's perscription needs because they had the best price and were very responsive to any inquries I had.
I just emailed them my perscription and they kept it on file so when I had to re-order I didn't have to go through the process again.
I am very happy with the service they have given and the prices can not be beat anywhere online or through my vet. Delivery was also speedy and everything arrived when it was supposed to.
I would recommend them to anyone needing discounted medications from a trustworthy source.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2011-10-12

"Ease of use is tops whether phone or Internet. Good product, delivery and top-notch customer service. Couldn't ask for better. Beats the price of my vet by far and delivered to my door, automatically, monthly without my lifting a finger. Love it."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-10-12

"Very easy to order my product. Helpful staff - a pleasure to do business with. Would highly recommend. They have the best pricing for all my pets needs."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-06-17

"VetDepot.com is the best! Cheaper than 1-800-petmeds. They called my vet for a prescription the same day I ordered and I got my Revolution 2 days later. I'd absolutely recommend vetDepot.com over 1-800-petMeds any day. Do yourself a favor and shop vetdepot.com
BonnieL, Richmond, VA
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-06-16

"Excellent source of pet supplies. Great prices, quick shipping. I was also able to return unused items with no problem. My first source for pet food supplements and OTC meds."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges