"they are slow to prepare the orders, online help chat was rude, they blame the slow shipment on UPS but it's their warehouse' fault because they don't prepare it and give it to UPS quickly. I order several times now and twice they came late. the first few times were fine, but after that timing was horrible, the clothes and swimwear are nice but they need to work on their order preparation faster especially for customers who pay for timed shipment."