"I ordered a gift for my mother for her birthday I never got an order status confirmation I emailed them to find out when it was coming they sent an email saying that they had tried to contact me that my billing address and my shipping address are different and they want a picture of my ID like what you're not a bank but the day that I placed the order they tried to take out funds. I still haven't had any order status and of course there's no phone number because they know they're wack just look at their bbb being ratings. Do not order from this company unless you're into the run around and not getting the product that you ordered. Plenty of other stores that you can drive to order online and they will not give you drama!"
"Very speedy delivery! Wud shop again...."
"Everything I expected.wait time was minimum."
"Excellent prices and service!!! Thank you!!"
"Cheap,fast and exactly as advertised. "
"I was searching for an item and ValleySeek had it.
Purchased right from their website and it was simple.
Great price, fast shipping and everything as described!"
"I NEVER write reviews but I feel everyone deserves to know what kind of company this is! I placed an order from Valley Seek for 2 chairs and they only shipped me one of them, however they immediately processed my card for payment for both. They say email or call but that is another scam! No one will return your email nor will you be able to reach them by phone. I have done both numerous times with no luck. Please be cautious and go through a reputable company. Best wishes!"
"29 in stock when ordered. Just received email stating the order is canceled due to no stock? COuld have bought from another retailer after I placed this order, This is a high demand item I have been looking for for a month. Now Im out of luck for however long once again. Thanks but No thanks!"
"Shipping was fast. The website was easy to use and I found them to be the best price online."
"Their web checkout lead me to believe that the product would be shipped on a Saturday with next-day shipping. Monday was a holiday so I needed this in order to get my package in time. I picked them over other vendors as they were the only ones that indicated, based on their online portal, that they could ship on Saturday. They did not answer the phone nor respond to email so I couldn't confirm for sure but I trusted the checkout messaging.
Not only did it NOT ship on Saturday, it didn't even ship on the next business day (Tuesday)! It was picked up for overnight shipping on Wednesday. Again, they didn't respond to my follow-up email or voicemail. And, I was charged for the expedited shipping nevertheless. No apology or attempt to mitigate whatsoever. I really can't believe it.
This is textbook poor web retail (online experience) and customer service (responsiveness and righting wrongs).
Buyer beware!"
"With comfirmation emails before and after delivery, I appreciate the services offered."
"Shipping to high for item"
"Delivery is fast, cheap and safe. it's recommended!
Since the mail of contact was kept from time to time even after ordering, I was relieved because I understood what kind of condition it is now and how much baggage will arrive.
The time to delivery was also faster than I expected.
And it should be cheap. I also want to buy it."
"I bought from them roughly 4 years ago. I didn't have a problem then, so I purchased some RAM from them about 5 days ago. I just received the rest of my equipment from the other companies I purchased from so I go to their website to check my order status. My order was cancelled! WHAT THE ****?!?! I didn't receive any email or any phone call from them, they just cancel my order. That is unacceptable!"
"I purchased a Omron 7 series wrist blood-pressure monitor that was advertised to have 200 memory positions and for 2 users, what I received was 100 memory positions and only good for 1 user. I requested a return for full refund due to the product not being what I ordered and they are charging me a 15% restocking fee. I have called 6 times and never got any response, they only respond after 9PM Eastern standard time, no matter what time you send them correspondence. They do not give full information when asked you have to continue asking and follow up often in order to resolve an issue.
I had to request confirmation for the order, I had to ask for shipping confirmation, my only receipt was an email saying my CC was charged and the amount.
In all the time I have been ordering on-line this is the worst customer service and I would never recommend to anyone to purchase from them.
This refund took 3 weeks with emails being sent from me appx. 16x to get resolved, I was charged $20.74 on a $62.32 purchase plus return shipping. So for the record, BUYER BEWARE do dot order from them unless you double check that what is advertised is what you will receive.
I purchased this same item from 2 other vendors that advertised the same product, I received the same incorrect item and the 2 other vendors gave me a full refund including return shipping because they stood behind their product.
Scott Ledbetter"