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Verified
5/5

2010-05-19

"UsedMacs.us is a very efficient reseller of Apple computers, and I was very satisfied with their service. When I needed a question answered about the computer and shipping options, the gentleman that assisted was very cordial and helpful. More important, the price of everything was extremely reasonable and my package was shipped without any major snafus. I would definitely recommend them to anyone looking to purchase a quality used Mac."

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Verified
5/5

2006-06-15

"My purpose was two-fold. I was in need of upgrading my editing system & convert my wife from pc to mac by giving her my G4 Quicksilver while upgrading to a G5 for myself. I came across Used Macs in my search for a used, in good shape G5 as my budget was limited. I called him before he opened up very early in the morning. I left a message. He immediately called me back. I asked the usual questions that one would ask making a major purchase like a G5. His answers were very direct. We scheduled a time for pickup. I am local to him so it was very convenient for my wife and I. When I arrived I was at ease to see that the very machine he was about to sell me was in a test mode before the sale. I was very pleased with his attention and service. My G5 is beautiful and awesome."

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Verified
1/5

2006-06-07

"Beware of the shipping information for UsedMacs; during the purchasing process the website will tell you that the package is being shipped to whereever you requested, but if it doesn't match your credit card or PayPay information (if it was old, for example), you won't learn about that until after the fact. The website should find the mismatch of requested shipping address and billing address right away, like other websites do."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
N/A
Is consumer focused
Is easy to do business with
Is committed to quality products and services
N/A
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
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Being trustworthy
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Overall customer service
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Customer service making decisions on their own
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Product Returns/Refunds/Exchanges
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