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Verified
5/5

2011-12-16

"Had a problem with one of the HDs on my server. It was an older HD, no longer stocked but UpgradeBay.com had one, was quick to respond. Eric Yniguez, their account exec, was extremely helpful throughout the process. I would be happy to work with them again."

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Verified
5/5

2011-12-15

"We dealt with UpgradeBay.com and Eric Yniguez for a critical and time sensitive hard drive order. UpgradeBay.com and Eric were easy to deal with and the item was delivered on-time.

I would definitely do business again with UpgradeBay.com
"

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Verified
5/5

2011-12-15

"Placed an order for part needed with a rapid rebuild task. Got it next day. It worked great. Exactly what I needed."

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Verified
5/5

2011-12-14

"We ordered a heat sink for a Dell server from UpgradeBay.com that our offical Dell supplier could not source and order in time. Eric Yniguez from UpgradeBay.com was very helpful, the parts were clean and arrived in time for our upgrade. "

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Verified
5/5

2011-12-13

"Eric Yniguez was great to work with! The hard drive I ordered was exactly what we wanted!"

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Verified
5/5

2011-12-13

"My 3-year old ACER laptop loaded with important eMails and records quit completely. It was the Mother Board. ACER tech support had none and returned my unit unrepaired. Desperation time! Then, I found UpgradeBay.com. They and their representative Eric Yniguez came to my rescue - bigtime. They had the MB - the right MB - , completed the order and shipped the item in no time at all without any delays and included a FedEx tracking number for comfort. The MB arrived quickly, in mint condition, was exactly what I needed and functioned perfectly. The company feature that "All parts are covered under a 30-Days warranty" was very comforting. For me. this is a happy ending - thanks to UpgradeBay.com and Eric Yniguez. I would recommend them to anyone in need."

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Verified
5/5

2011-12-13

"Great transaction. The product was in stock, shipped quickly, and arrived as described. Great company to deal with. They even emailed to make sure I was satisfied with my purchase!"

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Verified
5/5

2011-12-09

"I was completely satisfied with my experience. The video card was exactly what I needed. Shipping was expedited. I would definitley order again. Eric Yniguez provided excellent follow up. Great Customer Service."

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Verified
5/5

2011-12-08

"Found what I needed, and Eric Yniguez got it to me on time and as promised. Very pleased with my purchase."

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Verified
5/5

2011-12-07

"Upgrade bay provided me with exactly what was advertised at a great value and with rapid response."

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Verified
5/5

2011-12-07

"I was just one drive, but Eric Yniguez, contacted me to be sure it came it.. Great followup.. Will order from them again.
"

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Verified
5/5

2011-12-06

"UpgradeBay was easy to deal with and I received my order promptly. Eric Yniguez was on top of things."

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Verified
5/5

2011-12-06

"Upgradebay is great, got a new CPU for an older desktop here at a killer price that increased performance by around 30-35% for only $45, which was around a half to a third of what other retailers wanted. Delivery was fast and service was excellent. Eric Yniguez even followed up with an email a few months later as follow up! Will definitely be buying from them again, and would definitely recommend them to anyone I know who needs a part in the future!"

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Verified
5/5

2011-12-06

"Quick shipment and the right item. Very impressed after the fact. I was contacted by Eric Yniguez 4 months after delivery to ensure everything had worked out. Simple things like checking on products after the fact (even long after the fact) ensure my repeat business. Great example of customer service when most on-line retailers don't care about customer service."

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Verified
5/5

2011-12-05

"Eric Yniguez went the extra mile in finding out what board was in my server and getting the correct processors to upgrade the server. I will use him for any of my server upgrade needs in the future."

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