"Umarex offers quality and cutting edge tech to provide the utmost in customer satisfaction."
"Wishing I had checked with manufacturer site first"
"Easy to find products and registration was easy."
"i will be more then happy to buy more products if there in stock"
“Thank you for shopping with us. Inventory issues have mostly been resolved this past year, but there are still a few items that face constant demand or have otherwise been delayed in the manufacturing process. Please stay in touch with us via our newsletter, the Umarex Club, for announcement regarding new stock items and restocked items. Additionally, use our "notify when available" feature. Thanks again!”
"Decent company. but they cut no clack in coupons/discounts for long time faithful customers. shipping just adds excessive cost to product."
“We are very thankful for your business but here are a few notes concerning discount codes and shipping. This past year in particular we've been etremely generous with discount codes and discounted pricing, even creating a Great Deals page that offers discounts ranging from 15%-66% off on a rotating selection of items. No discount code is needed on our Great Deals page at all. Additionally, we are now able to offer bundles that can boost savings opportunities even further-- once again, no discount code needed. For the discount codes we do activate and publish, they are meant to be used within certain time periods or only for certain products. Due to Minumum Advertised Pricing agreements with our retailers, sales and discounts cannot be applied indefinintely. All orders over $139.99 ship free, but there is a shipping charge, between $10 and $15 for orders under that range. If we were not charging shipping on the smaller orders, prices for those lower priced items would go up as a result. ”
"site navigation bad, svc good"
"you have what i wanted,had my mind set,you always do,thank you."
“Glad to hear this! Thank you for shopping at Umarex USA!”
"Vary easy to use. Had what I was looking for. "
“Thank you very much for choosing Umarex USA!”
"I purchased first umarex so too soon to rate gun. Website however is buggy and slow asking same questions repeatedly. Also the prove you aren’t a robot thing came up for every screen. "
“We are very sorry for the issues you experienced with the website. Signing in as returning customer (even if for the first time) helps supress these issues. ”
"Quick and easy to navigate website!"
“Thank you for shopping with us!”
"Had what my son needed but the shipping is too expensive. There's no way it costs that much to mail 2 tiny magazines. Not happy having to pay what I did. "
“We do offer free shipping for orders over $139.99 but, unfortunately, shipping and handle charges are applied to orders less than that threshold. By doing so, we've offered savings of greater value to all of our customers for much more of our catelog.”
"Shipping is high if you're just getting BBs! I got 5 bottles of the steel BBs which are a great price but then got charged judt as much for shipping! Not happy, bit didn't have a choice. It would have cost me more through Amazon!
"
“When making a purchase, the overall price you pay is all that matters. If you saved money and payed shipping here, you still got a better price than if you had a "free shipping" discount elsewhere. At the end of the day you had more money in your pocket and the items you wanted. ”
"Wouldn't tAKE THE DEBIT CARD."
"I like this firearm. I appreciate the opportunity to add to my collection of air guns at this very reasonable price."
"Took forever to register
Price is awesome. "
A rep from Umarex, UmarexUSA, has responded:
“Awesome! Glad you picked up some spares! Thank you for shopping with Umarex!”