"I just took delivery of three Berkline theater chairs from Ultimate Home Entertainment. Roman was a pleasure to do business with. He quickly responds to emails and answered all my my questions professionally. Shipping was extremely fast. I received the shipping notice the day after payment was received with a tracking number. When I has a small problem with the delivery company, Roman quickly helped to get it straightened out.
This company gets my highest recommendation and I will certainly purchase from them again in the future."
"Ordered Berkline 45004 chairs from Roman at Ultimate Home Entertainment. Customer service is top notch at this retailer, all questions/concerns are answered in a very timely matter. Highly recommend Ultimate Home Entertainment for any of your Home Theater needs!"
"I ordered my Berkline theater seats last week and just today I received the seats! I quickly assembled them and they look fantastic! So much better than what I was expecting. The leather looks very good and comfy. I had to leave for work but I plan on enjoying them tonight and especially this weekend. The Tangiers leather fit perfectly in my theater room.
Roman is a man of his word when he said he will deliver in a week! Honestly, I was expecting 3-4 weeks. He gave me a very good price which I know because I called numerous other competitors who gave me higher prices. Roman convinced me to get motorized seats to make it easier for older folks. I’m glad I did and my in-laws will be happy with me when they come over.
Check him out, www.rtheaters.com, he is a great guy!
Daniel
Virginia"
"I had a great experience buying from Roman. There was no pressure and Roman answered all of my questions, no matter how dumb I thought they might be, politely and quickly. I did a lot of research and shopped around a few of the local stores. Roman by far was the most helpful and the quote he gave me was by far better than any local store. Once my order went through, Roman gave me an estimated ship date and the chairs shipped before that date. Roman contacted me the day they were shipped. My order included cup holder inserts which were missing in the shipment. I contacted Roman and he fixed the problem quickly. I would recommend anyone interested in buying home theater seating seriously check out Roman and UHE. I will definitely buy from Roman again if I am in the market for any more home theater chairs."
"I purchased a set of 3 Berkline 13217's motorized recliners from Roman of Ultimate Home Entertainment. I researched before I bought, and I have to say that the best service, not to mention price, was found at Ultimate Home Entertainment. I was actually going to purchase a different model, but Roman gave me a detailed description of the difference in the products and he spent some time discussing what would be the best purchase for my needs. I was completely satisfied and will recommend Roman and Ultimate Home Entertainment to my family and friends.
Jerry Wright
Houston"
"Great communication! No hassle shipping across the border to Canada (customs and taxes included in purchase price). Definitely recommended."
"After much research online, I decided to purchase my theater seating from Roman and Ultimate Home Entertainment. He was very prompt with his service and spent all the time needed for me to make my decision. My order was shipped next day (I ordered on a Sunday) and arrived 6 business days later. I am in Canada so for it to arrive in that time across the country, I was very impressed. Set everything up last night and it is exactly what I was looking for. Plan to order an additional set for a 2nd row and place this order on a pedestal in the near future. Also considering the Buttkickers. Will do business with Roman and UHE again, no question.
Cheers,
Jason Miller
Chilliwack, BC Canada"
"On my quest to find Home Theatre seating for my home, I came across Ultimate Home Entertainment on the AVS Forum. I read about a guy named Roman, who was given much praise for his excellent customer service. After shopping around at a bunch of furniture stores locally, I decided to give Roman a try. I decided on a certain model of Berkline recliner, and asked Roman about them. He informed me that the recliner I had selected would not fit my needs, as the recliner back would be to tall for my height and that it would block the sound coming from my rear surround speakers. I really appreciated this attention to detail, as I would have never even thought of this. I felt as if Roman was genuinly looking out for my best interest and not just trying to push chairs, because I was asking about a much more expensive set, and he pointed me into the direction of a less expensive set. I placed my order for another model, and the chairs arrived to my house very soon after. I couldn't be more happy. Thanks again Roman!"
"I learned about UHE from the AVS forum.
Spoke with Roman on many occasions while theater room still under construction. He was extremely helpful and patient with not only choice of seating but appropriate sizing, placement and even small detail like location of the power outlets. Very responsive, no pressure and a pleasure to deal with. I would definitely purchase from him again. Highly recommended! "
"I learned about UHE and Roman from a friend who is active on the AVS Forums and I was extremely happy with my purchase and experience. Roman walked me through the options on the phone with the models that I was looking at, then answered questions via email for several days often replying within minutes even at night. The order process was smooth and straight forward, the chairs shipped and arrived when he said that they would. All-in-all a fantastic place to do business with, I highly recommend them."
"Top notch prices, service, and communication, my transaction with Roman at Ultimate Home Entertainment was one of the smoothest I have ever had online. I purchased a set of 3 Berkline home theater recliners and paid via wire transfer. Chairs shipped the same day payment was received and arrived in perfect condition only 2 business days later! All of my email inquiries were answered promptly, sometimes within minutes. Cannot recommend UHE enough! If you are looking for home theater equipment, look no further."
"Ultimate Home Entertainment is by far my best "on-line / by phone" order ever. I order everything on-line and I have never had such a good experience; ordering furniture online can be really difficult considering that you’re not able to see the item up close and seat on it, etc. Roman provides so much detailed information to make that whole process so much easier. Then, there’s the costumer service part; I sent multiple emails to him at all times of the day (and night for that matter); all emails were replied incredibly quickly. Again, I have never experienced anything like this before; this guy must have an incredible amount of patience. I ordered four Berkline 12003s in the curved configuration with the love seat in the middle and they arrived within a few days. Stunning service, incredible shopping experience! Thanks Roman!"
"Excellent service. Highly recommended store!"
"UHE lived up to their reputation with my order for 7 45032's. From patiently guiding me through the selection process, fast responses to emails, timely order placement and shipment, and VERY cost competitive vs. alternate suppliers. Would highly recommend them to anyone."
"I purchased 4 of the Berkline 45032 chairs from Roman. I learned about him from the AVS site and he lived up to his reputation. He was very helpful and responsive through the whole process. Highly Recommended!"