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5/5

2008-09-25

"I have ordered some boxes from this company for several times. They are good quality and reasonable price. Shipping is super fast, the next day I received what I want."

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Verified
5/5

2007-11-06

"This company is top notch. I order one day and my order is at my door the next day. In the rare istance that something is wrong with an order they correct immediately and always to my satisfaction. I have on occassion strayed to save a few bucks but always end up going back because they are just so darn good."

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Verified
5/5

2007-06-09

"Ordered at 5pm Wed and UPS delivered at noon on Friday much to my surprise since I'm about as far east as one can be without leaving the US. (First order)"

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Verified
5/5

2007-05-09

"I ordered on sunday and used the USPS shipping ( cheapest ). Uline said I would get it Tuesday. I doubted that since I like in the sticks and things usually take an extra 2 days or so. Sure enough, it was on my steps when I got home Tuesday. A+"

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Verified
4/5

2006-11-25

"PROS = Best prices. Great staff. Lightning fast shipping.

CONS = High shipping fees.
"

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Verified
5/5

2006-11-01

"Great selection of products, excellent prices, and fast shipping! I ordered a large amount of small paper bags from ULINE for a project, and chose them since they had the best price. The bags arrived in only a few days, and were perfect! I highly recommend this retailer, and look forward to doing additional business with them in the near future!
"

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5/5

2005-12-06

"I have had very good luck with uline. Reasonable prices and shipping. "

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Is easy to do business with
Is consumer focused
Is committed to quality products and services
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Variety of brands and products offered
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Ease of ordering online
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Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
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Verified
5/5

2004-06-26

"I ordered some boxes and peanuts from ULine and was quite happy with the experience. Their site is easy to use, and the product was delivered the next day (from their Waukegan, IL store to Rockford, IL). I would definately use them again!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Overall customer service
Customer service resolving problems
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use