ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
2.50/5
Chance of future purchase:
2.50/5
Shipping & packaging:
2.50/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Featured Review


Verified
1/5

2017-07-12

Very frustrating experience

"I ordered 4 Large and 3 Extra Large shirts, the first order I received was awful. I washed them inside on cold and the ink came out and left all my clothes speckled in paint. I contacted customer service and they sent me new shirts, only they sent the wrong sizes. I received 3 Large and 4 Extra Large shirts because they had the wrong labels and the Large and Extra large were switched. I contacted customer service yet again and they said they would send me Large shirts. I get the order (for the third time) and realize they sent me 4 Extra Large shirts when all I need is a Large. Will not be ordering from again - they need to get their stuff straight. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-07-08

AWESOME

"Best prices and quality in there work and shipping is FAST. Have been dealing with them over 5 years and have never been disappointed. They also have the best online customer service. They will always have my business."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2017-07-04

Great product. Great service!

"Uber makes a high quality product, their website is very user friendly, and their Customer Service when beyond all expectations. I emailed Customer Service on the 4th of July to mention a minor issue with an order. Within hours I had an response and a new item was already being shipped out. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-06-19

Excellent customer service.

"I had an issue with my order and they were very responsive and fixed my issue within minutes. I will use them for all my T-shirt needs from here on out!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-06-17

Wonderful Manager!!!!

"I talked to many people from Uber Prints today and none were as helpful as Rebecca. She spent at least an hour on the phone with me looking for photos that would fit the resolution and not be trademarked. she was really fun and made great conversation while she researched and helped! she was truly a pleasure!"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2017-06-07

Great service!

"To be completely honest, I'm very impressed with uberprints. I had never even heard of them, but they offered exactly what I was looking for. The picture I wanted on the t shirt wasn't in the best quality, so I was nervous, but it honestly turned out awesome. And cheap, too! I'll definitely use their services again in the future and recommend them to anyone!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-06-06

Great service

"The shipment was insanely fast(note it wasnt a holiday). The quality is amazing, printing complwtely accurate and bright. Great all around services."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-06-06

Excellent, well-priced products, and great customer service.

"I loved the ease of designing my t-shirts on line. I needed to use customer service for a question before ordering and found them courteous and knowledgeable. I received my order much sooner than I expected. There was an issue with the image on the shirt and I contacted customer service and again had a very positive exerience with the representative who understood the problem and resolved it quickly. I received the corrected shirts in two days - I totally did not expect such a fast turn around time. The final t-shirts look great. I will definitely use Uber Prints again given the quality of the product, the competitive price, and the excellent service. I have already recommended them to a friend."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-06-06

Lighting Fast

"Ordered my custom shirt for my father in law and in three days it was at my house. Amazing!!! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-06-04

Excellent Service and quality

"Nothing but good things to say. Their web site is easy to use, their service is top notch and the finished product is as good as it gets. I always receive my orders within three to four days of placing them."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2017-06-02

Looked Even Better Than I Hoped!!!

"I designed a shirt and was thrilled with how it looked when it arrived. The quality of the work and the shirt are both excellent. I was very impressed with how fast my order was delivered. I looked at many different sites and their price was the best. I will be ordering from them again."


Verified
5/5

2017-06-01

more than expected

"best online shopping experience ever. I will def. use them again and again."


Verified
5/5

2017-06-01

Awesome customer service.

"Easy process (great UX), fast shipping and great customer service. I accidentally ordered the wrong # of shirts and Uberprints credited the difference no questions asked. Will definitely buy from them again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-05-31

Great product, great price!

"I had a great experience with UberPrints.com. After shopping around for other companies to design a shirt, I found that they had the best price and best quality for what I wanted to create."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2017-05-31

Upset

"My shirt has a red ink stain on it I cannot wear the shirt I purchased now. The shirt is light pink and the letters are gray. The red ink stain is very obvious."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2017-06-01
A rep from UberPrints, olduberprints, has responded:

“We are very sorry to hear that you did not have a good experience at UberPrints! We would be happy to reprint your shirt for you at no charge. Just give us a call at (866) 440-8237 or email us at service@uberprints.com and we will get it processing. ”