"very impressed very happy great product can't believe it got here so quick received it on the 9 when I pay for shipping it doesn't get here that fast will use in the near future "

"I ordered an assortment of pens, markers, pencils, etc. I ended up getting 44 sharpies, 8mech pencils, 14 pens, 20 dry erases, 14 highlighters. It was exactly as described and they sent me all information as soon as they could. The shipping email was prompt, and they even sent a follow up email to tell me that the shipping had been delivered. Would do business again.

Forgot to add, but to lazy to integrate back up: all pens/markers/etc. work perfectly. Some just needed to be jolted back to life, but all were good."

"I would not order from this store again. Although I received my two packages, I was supposed to get a $50 gift certificate through email that never arrived. I contacted the site twice through their comments box (they don't even make it easy to contact them!), twice via email, and once via phone (nobody picked up). The only response was "our records show that your order has been received." Well, their records are wrong!! All they need to do is send me another email with the gift certificate code, but somehow they are incapable of doing that.

This has been a HORRIBLE customer service experience for me. Not worth it.

Update:
My main problem with this company has been lack of communication. When things go fine, uwantsavings is wonderful and quick and everything else that everyone says. However, uwantsavings could do a lot better in acknowledging emails. It's a small company, but even a "we got your email and we're working on your issue, you'll hear back in a week" would have made me feel better. As a customer, I expect email turnaround time to be a day, which is why I got angry that nobody responded, except to send the standardized shipment confirmation emails.

So then I decided to try calling the office. The first time I called, I got voicemail. The second time I called, I was told Jeff was out to lunch (this is around 1:30 central time) and that nobody else could help me. I said I'd call back in an hour. The third and fourth times I called, a lady clearly picked up the phone (you could hear the radio in the background), but without even saying anything to me she forwarded me to Jeff's voicemail. I couldn't even get out an entire sentence before I got voicemail again. Finally, I called again and asked her exactly when I could actually speak to someone, and she told me that Jeff was in meetings all day and was unavailable. I asked her if this was a common occurrence - she said it was, and said she didn't know when I'd be able to talk to anyone. Ever. This did not boost my confidence in uwantsavings' customer service.

Finally, the lady got Jeff from the meeting, and Jeff was very nice and promised to resolve my issue by a certain time. True to his word, I received the certificate a few days later. After I talked to Jeff, the transaction was smooth.

So what could uwantsavings have done better?
1) Acknowledge emails promptly. I understand if you can't get to my problem right away, but please let me know that you're working on it!
2) Tell me how long it will take to resolve my problem. Jeff was great about this over the phone - the office in general, not so much.
3) Staff your phones with someone friendlier and more professional. I don't want to hear the news in Peoria. I especially don't want to hear the news in Peoria, and then get transferred to voicemail, all without ever talking to anyone. Again, this comes down to managing expectations - if you're not at the phone, let me know when you will be there. You don't want your secretary saying "he's always at meetings and you'll never reach him."

Sorry for being long-winded. Here's the conclusion:
-Prompt shipment & delivery of products at great prices.
-Customer relations could use improvement, although I get the sense that they're really trying.
-Undecided about whether I'd order from them again. I suppose if they have the item in stock, there shouldn't be a problem."

"This is the first time I've ordered from UWantSavings. My experience was exceptional! I placed my order on Monday and received my order Tuesday night. Not only did I get what I ordered but received a superior product. Thanks UWantSavings!!!! I will order from you again."

"I took advantage of 200 writing implements (mechanical pencils, pens, Sharpies, dry erase, etc.) for $20 including shipping. I received this order the next day! So far, all have worked just fine. I am very impressed with this company."

"fast shipping, high quality merchandise at much discounted price! Very happy with their service!"

"I was very pleased to see my order was delivered the following day after ordering. Awesome customer service!! Great products at great prices, with no shipping....you can't go anywhere on-line to get this service. I love this company!"

"Wow! What a great experience. My order arrived in 2 business days and best of all it cost me about 50% less than any other website. To top it off, there was no shipping cost. Just outstanding customer service!"

"Probably the best Customer Service that I have dealt with in the last 10 years. While other companies are going to "out of country" Customer Service contractors, UWantSavings has stayed in-house. And they do an excellent job of it.

This company does everything it can to make your buying experience a good one. They're good people and I highly recommend their site."

"I order a toaster from them and it arrived very quickly and was exactly was they described on the website. I am very satisfied. I also appreciate the way that they contacted me the day after it was delivered to be sure I had received it and that everything was okay. I will definitely order from them again."

"U Want Savings provided excellent service. Start to finish. Communicated all the way thru the transaction with email alerts, even delevery confirmation. Now, that is awesome attention to customer satisfaction! A+ rating

Christine"

"I echo everything everyone else has said about U Want Savings. SUPER fast shipping, the items I purchased were of superior quality and I can not say enough about the price....there is no way I could ever match that price in any store. Of course, there is a little of bit of luck involved here, you are not going to find any given item on any given day at a discount, but this place is about finding a great deal and taking advantage of it no matter what day it's available. Thanks!!"

"Superfast shipping got within 2 days and I was very impressed with the packing. And glasses were in great condition none were broken. I had these glasses before and loved them they are not made anymore so I was very glad to find them.
Thanks again A+A+A+ seller"

"Package arrived promptly, and well packaged. This is my second time ordering from UWantSavings.com, and I will not hesitate to order from them again!"

"I found this site mentioned on another site that I frequently visit (not a sales site). Due to problems encountered when trying to order a product, I emailed a request for a "real" person to contact me. To my surprise, Jeff phoned me and took my order at that time. The delivery came as promised and I will say that the whole experience was wonderful. I would recommend this site to all."