ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.75/5
Chance of future purchase:
2.50/5
Shipping & packaging:
2.50/5
Customer service:
3.75/5
Return/Replacement policy:
3.75/5

Verified
5/5

2012-11-07

"I worked with Marina Daniels on my order. She was very helpful and responded quickly. I am very pleased with my product, and was excited to receive it earlier than expected!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-11-02

"Evelyn Gutierrez of USBMemory Direct was fantastic to deal with throughout the proposal and ordering stage. She was a great communicator and always professional and upbeat. Definitely will use this company again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-10-31

"I contacted USBMemoryDirect on short notice in a hurry to meet a critical deadline post merger for an upcoming business trip. My representative, Evelyn was amazing and very proactive in the order process, follow-up all the way through delivery. The product was exact and on time. We continue to look forward to using them for additional products moving forward."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-10-25

"USBMemoryDirect was FANTASTIC. I've used different USB companies before who have sent me the wrong sized USBs, were slow to respond, had several USBs not work and gave me issues upon replacing them. My order was so fast with USBMemoryDirect. Their customer service was awesome, quick to respond, professional, and the USBs are incredible! The detail of my logo is amazing and I'm so pleased. I'm definitely using them in the future! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-10-24

"Working with USBMemoryDirect has been easy and a pleasure. We love the product, but the customer service was top notch and completely no-pressure. We will definitely use them for our future orders!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-10-19

"My entire experience with USBMemoryDirect was amazing. My sales rep, Marina Daniels, was attentive, pro-active without being pushy and professional. She was patient with the multiple requests to proof various ideas for our custom design. The final product exceeded my expectations and the price was not only fair but extremely competitive. I recommend Marina and USBMemoryDirect without hesitation and with a glowing recommendation."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-10-12

"The USB drives look great, actually, even nicer than I expected. Turnaround was pretty quick, shipping - extremely quick. Big thanks! Will order again once I'm out of these. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-10-11

"I am VERY happy with USB Memory Direct. At the last moment (about 4 business days before my flight) prior to a conference, we decided to get branded USB sticks for attendees. Evelyn managed to have my order delivered the day before my flight and within our limited budget! Great products and even better customer service. One of the trays had opened during shipping, but everything was fine."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-10-09

"Excellent customer service, outstanding product, delivered early!! "

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-10-04

"I'm a french photographer, sorry for my bad english. I'm very happy of USB Memory, a very good job, they take time with me to find the best choice. Great deal !"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-10-02

"The process with USBMemoryDirect was very quick and easy. Patrick was great! Very helpful and responsive at all times. The capacity was upgraded at a great price, the drives got to us quickly and were very great quality, logo imprint and all.

We will be doing business with USBMemoryDirect again!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-10-01

"Worked with Lana, who did an outstanding job! She was responsive from changes, to samplese and we got a great, upgraded product at a very fair price. We will be ordering again soon. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-09-25

"The person I emailed and talked to was very helpful. Delivery was fast and the final product looked great. I was even able to change some things before final shipment without issues. Great company to deal with."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-09-24

"I had a great experience with USBMemoryDirect. I would definately order from them again !! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-09-24

"Great service, great product, fast shipping."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A