"Recently ordered a Pioneer Navigation Unit. Great prices and reliable customer support. Willing and capable of handling any concerns or issue's that arise during the order/shipping process. A+ company."
"Awesome! Fast Shipping, friendly service, and great prices... enough said!"
"THIS PLACE IS A RIP-OFF!!! They advertise one price, and charge something completely different. My husband placed a phone order for a CX1800. The woman on the phone who took the order gave him a price of $155(the same price we saw online at the ugotadeal.com website) The following Monday when my hisband went to the store to pick up the order and pay the balance, the price went to $197. The guy from the store claims it's because they also advertise on EBAY, but it was only $173 in their EBAY store. Why the $24 in additon to the $18they tacked on for assuming "I saw it online" meant EBAY. When I called, they did ABSOLUTELY NOTHING TO RECIFY THE SITUATION!!!! I would have been satisfied if they only charged the EBAY price, why The additional $24??? STAY AWAY FROM THIS STORE!!!!"
"Nothing else to say than, great and fast shipping, item tracking on ups easy and all is perfect with a great price, At you got a deal We really got it"
"I ordered from U Got a Deal because of the low prices. Unfortunately, I will not order again because of the experience I received. I was told this item was in stock before I purchased it. I asked 3 days after purchase for tracking and no one had it. Said it would be the following Monday and I would have the item by Wednesday. I called today (Monday) and was told that the item would not be in for another two weeks. that is two weeks that I could have gone elsewhere to make my purchase. It was not worth the $20 I would have saved so I asked for a refund, which was processed quickly."
"I placed an order on 12/2/08. After not hearing anything from the company in regards to the shipment of my item, I called on 12/11/08 to check the status. I was told that the item had not been shipped because it was out of stock. They never bothered to notify me that the item was out of stock, I would not have known, if I did not call them. Poor communication. Will never place an order with this company again!!!!"
"Ordered a bluray DVR and support agreement on the 13th, in stock it said. I ordered, process went fine. A week goes by ahd I receive the warranty, okay that's odd. I wait another week and send them an email. No response, So I send another and receive this response
"UGotADeal.com
------------------------------------------------------
Order Number: 1961
Detailed Invoice: https://www.ugotadeal.com/account_history_info.php?order_id=1961
Date Ordered: Sunday 13 January, 2008
The comments for your order are
Dear Sir / Madam,
We are sorry to inform you that the item you have order is no longer available.
A refund will be issued to your account and your order will be cancelled.
Thank you for trusting our store and hope to serve you in the near future.
Please do not hesitate to call us at ***-***-**** for item availability and any questions you might have.
Thank You,
U Got A Deal Team.
Your order has been updated to the following status.
New status: Refunded "
"Scammer Frauder Liar Cheat Thief - A Sum Of MY Experience
To get started I purchased this unit on December 27th of 07. They claim super fast shipping right? Well on January 10th I had still not received anything so I contacted them to find out they practice a ship within 2-14 business day policy....YES you read that correctly. So I demanded my money back and sure enough they started ignoring me. The only reply I had gotten back after requesting a refund was that UPS had been closed for the holidays so they could not ship my item out......DOES this mean UPS was closed fom the 27th until the 10th of January 08? I can say that I shipped stuff out during that period so they must have only been closed in NY. I had to file a paypal claim , a bbb complaint, and contact ebay before the seller would refund me. That is when the sellers true side came out. They next informed ebay I had not paid even though my refund and paypals website proves differently. Then after I leave negative feedback they threaten to sue me. I mean come on that is why it is there right? They even broke ebays policy of all sellers must ship items within 3 business days of receiving payment.
Here is what type of feedback to expect if you think you deserve your product within a months time of ordering it:
2-10 business days to ship, disputed $ so could not ship, pathetic customer! Seller:
ugotadeal ( 31580 [Feedback score is 25,000 to 49,999] )
Jan-24-08 13:59
Now do you still want to do business with this company?"
"Ordered a pair of new Sony SS-F7000 tower speakers by phone at about 10:30 am Monday morning 8/27 and they were delivered to my home in Illinois on the afternoon of Wednesday 8/29.
They arrived in perfect condition and were well packed. UGotADeal had one of the best prices on the internet even including the $49 shipping charge. Not unreasonable since the package weighed 75 pounds.
Given the pricing and service, I would definitely buy from them again without hesitation."
"Came across this seller thru ebay.com.
They did a good job of delivering my pioneer tweeters.
I ordered-cancelled-reordered and they were patient(!) with this entire process.
Good store.
Though they can work on the shipping cost which i felt is costly."
"Ordered 3/2, notified of shipment 3/7 with tracking number, received 3/13 via UPS. Best price I could find on the Yamaha Speakers I bought. Second purchase from them and the first was just as good.
Cannot comment on customer service because I never needed them, orders placed thru the web, online."