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Verified
5/5

2014-01-31

"Quick online ordering with speedy delivery. Greatly appreciate filling the order so soon."


Verified
5/5

2014-01-31

"I am very satisfied with the customer service I received from Jim Roberts at Tyent USA LLC. He was extremely helpful in navigating my choice for which unit would be right for me. And, he organized the shipping schedule for the unit to arrive the day after I returned from an out-of-state visit to my grandchildren. thank you. "


Verified
3/5

2014-01-31

"The shipping speed was slow this time:( Compare to the last time when we ordered the machine, we got it the next day! "


Verified
5/5

2014-01-31

"very pleased with the quality of our unit, people are surprised how good water tastes. thanks"


Verified
5/5

2014-01-31

"Very satisfied because I was not pushed into making a decision on the spot. I was given time and Michelle sent emails that helped to put things into perspective with laymen terms. Really appreciated her efficiency and help."


Verified
5/5

2014-01-31

"The technical people were very helpful with any questions I had regarding the use of the machine.
The water filters were delivered promptly.
"


Verified
5/5

2014-01-31

"I ordered a water faucet diverter valve and was please that I can use my tyent machine again. Delivery was quick and the process easy.."

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Verified
5/5

2014-01-31

"Always arrives promptly and alway accurate. Fifth year and still pleased!"


Verified
1/5

2014-01-31

"Unfortunately, once you buy this very expensive product no one answers the phone. And if by chance they do return your phone call, it may take over 2 days if you are lucky or NEVER . My friend and I bought the water ionodizer , and her experience is the If I had known the customer service was SO POOR, I would not have bought this product."


Verified
5/5

2014-01-30

"Sales and Customer Service were excellent. Shipped right away love the product."


Verified
3/5

2014-01-30

"was very disappointed that it took over 2 weeks to get my filters. Ordered on 1/9/2014 and did not receive until 1/24/2014."


Verified
4/5

2014-01-30

"Everything was fine except it was very very slow.... if some sort of notice had been provided..ie... delivery may take two, three, four weeks it would have made things perfect. Not a major concern though."


Verified
3/5

2014-01-30

"Took 7 weeks to receive my package.... First shipment was never received. "


Verified
5/5

2014-01-30

"Prompt delivery. Works PERFECTLY!"


Verified
4/5

2014-01-30

"I couldn't track my order and it seemed to take much longer than usual. When I finally called to check, I had a very helpful lady who got right on it. She even emailed a note to me to double check and to verify how the filters had been shipped and when and when I would receive them. "