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Return/Replacement policy:
0.00/5

Verified
5/5

2023-12-05

Outstanding service

" I called due to a site issue and the team was really friendly and help me complete my order quickly and smoothly. Got a great deal too!"


Verified
5/5

2023-11-28

Tuff Stuff....Easy Purchase

"Great product at a great price!"


Verified
5/5

2023-11-27

My wife is seriously upset...

"I just keep getting stuff from TuffStuff! Everything is top quality, affordable and arrives quickly. I can't speak to their customer service, I've never had a problem and needed to reach out to them!"


Verified
5/5

2023-11-27

Very good quality

"I will keep buying products from tuff stuff. I've bought Alpha RTT, Insulation linner, and the Annex room. I haven't had any problems with any of their products. If I ever want to upgrade my equipment, I'll get it from Tuff Stuff."


Verified
5/5

2023-11-26

Camp light

"Fast and easy ordering the product "


Verified
5/5

2023-11-25

always great experiance

"Weather its a purchase, customer service, return or warranty I have never encountered a bad experience. Items purchased have always been delivered at a fast rate, and in tacked. "


Verified
5/5

2023-11-24

Brackets

"Needed brackets for my tent I purchased 3rd party. Customer service knew exactly what I needed, and got me an invoice within minutes. Excellent experience."


Verified
5/5

2023-11-23

Best company to deal with!

"I've purchased two tents and several other items with this company and they have gone above and beyond to help me and take care of my requests. Customer service is probably the best I've ever experienced in overlanding products, actually; from any industry! Thank you Tuff Stuff!"


Verified
5/5

2023-11-23

Good times ahead

"Easy easy choice, can’t wait for it to come so I can go on adventures "


Verified
2/5

2023-11-21

They don’t answer their phones

"I’ve spent over a grand with them and recently tried getting some questions answered. They don’t answer their phones, I think I called about 10 times before I got a live person. They have “live chat” on their site which is pretty useless. They don’t answer questions, just ask for your contact for someone to get back at you."


Verified
5/5

2023-11-21

My experience was great and customer service was quick to respond

"Tuff stuff customer service was quick and easy to get a hold of ! They allowed me to pick up my order same day because I was leaving on a trip the next day , I would definitely take and extra pair of hands with you ,if you are picking up a tent from them.
Sadly there policy doesn’t allow them to help you load it on but that’s totally understandable

Thank you again for the guys in the warehouse for having my order ready on pick up time
"


Verified
5/5

2023-11-19

Quick service and no haggles

" Warrenty issue resolved is such a quick way , we are truly TUFF STUFF fans . Thank you !
RTSnowflakeAdventures
"


Verified
5/5

2023-11-15

Perfectly fast

"Took no time at all very grateful for the service"


Verified
5/5

2023-11-15

Great website and good communication

"I found what I was looking for and then called to see if i had everything right and then made the purchase. cold not have been easer."


Verified
5/5

2023-11-14

First Impression is important

"Misunderstanding is corrected by open minded!

May God Bless All,
"