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Product & services pricing
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1/5

2002-06-01

"I ordered a camera through Yahoo Shopping as did the other commentor. I did not order any additional equipment. Four days later on my shopping status, it said my order was cancelled. I never received any e-mail notice. On Yahoo, it still shows that the camera is available. I feel that TrulyDigital never intended to sell the camera at the advertised price unless I bought their overpriced add-ons. "

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

5/5

2002-05-22

"I found these people trough Yahoo Shopping, I ordered a camera from them and received it 5 days latter. This was one of the easiest shopping experience that I have had in a long time. They did not call me to up sell any accessories like many companies have done to me, also the shipped the product the same day I ordered it. The shipping price was also very reasonable. I recommend TrulyDigital.com to any one who is looking to get some electronics in the future."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

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