ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2013-01-04

"It took a little longer than I thought to arrive but I am very pleased so far, nice design, easy set up. My turtles, fish's and snails all seem fine... Thank you."


Verified
5/5

2013-01-04

"I was so pleased to discover TruAqua. I was looking for quality aquarium products at a good price. Most places you have to wade through tons of junk to maybe find a good product, not at TruAqua. They only carry the quality products serious enthusiast are interested in and at price we can afford. I recommend you add them to your favorite bar of online stores, I have. "


Verified
5/5

2012-12-26

"First time, ordering from tru-aqua, service, couldn't be better, so far very happy with results of transaction, part got broken during shipping, called tru-aqua, they sent out replacement part to me immediately, arrived in perfect condition. "


Verified
5/5

2012-12-23

"Aquarium heater as described. Worked well and good price. Fast shipment"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-12-19

"This product showed up at my door in TWO days!! It also works perfectly. I'll continue to do bussiness with them again."


Verified
5/5

2012-12-10

"TruAqua is one of the better sellers that I've found online. Orders are shipped promptly, with no mistakes in the order. The products supplied are top notch. I use their CF400UV 4-Stage filter and supplies to maintain the filter."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2012-12-08

"As always pleased with product. Shipping could be faster though. Would give a 5 star rating if shipping was faster. A great company to do busniss with friendly,courius, and quality products at an afordable price. I have a 500 and a DF200 canaster filters with UV and two 300 watt digital heaters. Have been useing theam going on two years now with no problems."


Verified
5/5

2012-12-08

"great product. looking foreward to shopping more with truaqua"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-12-07

"I placed my first order with TruAqua on Cyber Monday 11/26/12. Although I received several emails with links for tracking information, all of the links produced errors. Nevertheless, my order was received in good condition just a few days later. The items were packed exceptionally well inside a large sturdy cardboard box covered by a plastic box to protect it from the rain. All of the AquaTop products appear to be very well made and are working great. "


Verified
5/5

2012-12-04

"very satisfied with the service and very happy with the items ordered with the reasonable prices, I will be ordering from you guys again soon....highly recommended.Thanks!"


Verified
4/5

2012-11-29

"Sent wrong bulb,not getting help to return it."


Verified
5/5

2012-11-20

" I am very satisfied with your service. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-11-19

"Bery good seller .... i like buy to truaqua . "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-11-13

"My order arrived packed very well and exactly as I requested. The price was much better that its competitors. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-11-08

"My experience was wonderful. Great prices for quality item I was looking."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A