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2013-10-06

"Bought 2 x Travel Zoo coupons for "Movie Night for 2 w/$100 certificate Restaurant.com bonus", good for "any Fandango movie tickets including IMAX and 3-D films", "including new releases". When I tried to buy the tickets for a Sunday morning showing of 'Gravity' on opening weekend Fandango site said "unable to process order please try a different showtime". In fact, all the showtimes on Sunday were unavailable, but Tuesday showtimes were all available through Fandango. I phoned the cinema directly and spoke to the manager - they had plenty of tickets for Sunday. After 30+ total min wait Fandango call center they said they were aware of problem - I had to clear my cookies and "Ray" showed me how, and that did work and I was able to purchase the tickets - but WHY would Fandango put a cookie on my computer to block a weekend sale for Regal Cinemas? Then using Fandango charges an extra 'convenience fee' (= more than a third of the price of the ticket!) to use the TravelZoo prepaid ticket... Lucky me - I spent $56 for $30 worth of movie tickets through Fandango!

The Restaurant.com certificate 'deal' was a total rip-off too - the said implied '$100 Restaurant.com bonus' which implies that the restaurants on restaurant.com are available. The ad also said "Dining options include Zagat-praised steakhouses and top-rated sushi bars". NOT and I live in a big city. The different 'restaurants' that were available were only places I'd take people to if I wanted to insult them. Plus, you don't get $100 Restaurant.com bonus per se - you get a credit towards $100 worth of coupons for sad restaurants that you can only use in, say $5 - $35 increments, depending on the restaurant, if you spend one and a half times that amount at the restaurant, and you can't combine coupons. My $100 worth of coupons would cost me $150 (at least) to use.

I phoned TravelZoo and to complain that the ad was immorally misleading and I pointed out that there weren't any "Zagat-praised" steakhouses etc., available and was told that was too bad for me.

Check TravelZoo's own review board on this 'deal' !
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