"Alex was very helpful in getting me the right battery for our Scion. The gentleman that helped me at the counter was engaging and nice enough to carry my battery out to the car. "
"The correct part was sent, it was competitively priced and delivered quickly. Can't ask for anything more. Thanks."
"Overall it was a great experience. The staff there was very knowledgeable and helpful when I called, and got the parts very fast- like the next day. Only reason for not giving a 5 star review is the cost. I thought all Toyota dealerships would be the same for parts since I ordered through the Toyota website. I checked with the dealership closer to my house and it would have been around $700 less expensive for the same parts. Totally my bad for not checking, which is why I am just giving an average rating. It was a good experience, but it the future I will go back the other dealership."
"Person out front was welcoming and walked me inside to show me where parts department was to pick up my order."
"Quick , fast , helpful guys."
"I had just placed an order for parts online. Within 10 minutes I received a call from autoparts.toyotaofredlands.com warning me about a possible error in the order. On review I noted that there was n unnecessary duplicate in the order I placed. Instead of having to cancel the order myself, "service" cancelled the erroneous order and placed a new one on my behalf and confirmed the updated order via email. Service became aware and I had a brief and to the point telephone conversation with my service manager who set up a tentative date for the repairs. I am very appreciative of the efficiency and prompt help of the parts department of Toyota of Redlands. Thank you"
"Parts guy at the dealership said there were no floor mats available for my truck. I ordered them myself and another part from the Redlands Toyota web site and picked them up a couple of days later. So easy. "
"Friendly staff, fast service "
"Always a smooth process getting parts here. The staff is so helpful!"
"Your online guy did a great job of helping me get around an ordering problem that was my own doing. "
"From the start to the delivery of my parts, it was all a great experience. "
"Great customer service to Buds and Alex in the parts department."
"Parts guy was extremely helpful and knowledgeable.Give him a raise. Will definitely use this again. "
"Went in to pick up some accessories I had ordered online for my new Rav 4. Everyone was very pleasant and helpful. Parts dept. manager was especially helpful with installation of my purchase, even though he was busy. I will definitely go back
For the friendly serVice From everyone "
"I chatted with a parts guy and he was very knowledgeable and attentive to my needs. He spent the time necessary to get me the correct parts and assure they were."