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Product & services pricing
4.23/5
Chance of future purchase:
4.23/5
Shipping & packaging:
4.14/5
Customer service:
4.09/5
Return/Replacement policy:
3.34/5

Verified
5/5

2023-05-07

Fast and friendly

"@#$%&** easy and accessible "

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Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-03-29

Great Service

"Great to find this part a a price that this car can be repaired."


Verified
5/5

2023-03-11

Exactly what I needed

"Had to call a couple times to make sure I had the correct part before ordering. Jim was very helpful and great to deal with."


Verified
5/5

2023-03-08

Simple and someone actualy answered the phone!

"Good customer service. Let see how fast my part gets to Northern Manitoba......"


Verified
4/5

2023-02-14

cool

"should have easier access to credit cards rather then going thru paypal.."


Verified
1/5

2023-01-13

Don’t trust this shop

"Had a conversation with them before placing my order which they deny having. They ended up shipping my part to the wrong address. I received only 1 of the 3 emails that their website says they will send. Had they sent the other emails, the mistake could have been rectified or the order cancelled, with no problem. They ended up overcharging me $150 and will not reply to me."


Verified
5/5

2022-12-28

Online Sales

"Cochrane Toyota parts department were very helpful."


Verified
5/5

2022-12-19

Great website

"Easy to order, fair pricing."


Verified
5/5

2022-12-07

I hope this works like promised.

"Needed parts for my Toyota so ordered from their website."


Verified
5/5

2022-11-23

Great service

"Great service from Judith to help me make the right part choice."


Verified
5/5

2022-11-02

Great service!!

"Online shopping made simple, thank you."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-10-22

Excellent site

"REsearch and transaction made very easy."


Verified
5/5

2022-10-21

Great Custoimer Service

"Phoned in to check the order and got a few things straightened around on the order. Great service by Jim!!"


Verified
2/5

2022-10-20

Paypal is too strict! I,lost a day because of that....

"Also, update your database; you're showing a windshield for the 4runner 3rd gen that is no more available."


Verified
5/5

2022-10-06

"It is weird that the online cost is significantly lower than the in store cost. I will be very careful in purchasing anything in store from now on. "